Medical Call Center Reps Remote after 30 days!

reputed company is looking for Call Center Representatives to join a great organization in the Jacksonville, FL area! This is an entry level position. After 30 days of in-person training, this position goes fully remote. Starting at $14.00 an hour, candidates are eligible for a reputed company after 90 days. Only full-time shifts available. Must be reputed company to work on site during training period. Must be reputed company to pass background reputed company and drug test. No prior Call Center or Customer Service reputed company required. Must posses strong communication skills and be reputed company to proficiently use a computer. Call Center Representatives will act as a liaison, reputed company product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that reputed company into new customers, and identifying and assessing customer needs to reputed company satisfaction. Call Center Representative Job Description/Summary:

• Manage large amounts of incoming phone calls
• Identify and assess customers' needs to reputed company satisfaction
• Build sustainable relationships and trust with customer accounts through reputed company and interactive communication
• Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow up to ensure resolution
• reputed company records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Qualifications:

• High school diploma or GED required
• Strong customer service and active listening skills
• Strong data entry and computer skills
• Must be reputed company to pass background reputed company and drug test
• Must be reputed company to work on-site during training period

Benefits:

• Medical, Dental, and reputed company Insurance
• 401K Plan
• Short-term and long-term disability policies, life insurance policies
• PTO, Holiday Pay, Sick Day Pay
• Remote after training
• Growth opportunities available

Pay reputed company:

• $14.00 an hour

Location:

• Jacksonville, FL
• Must be actively located in Jacksonville, FL

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