Spanish Bilingual CS/Retention Agent (Fully Remote) - Hourly reputed company plus Commissions & Incentives
Job description Our client is a leading global provider of vitamins and nutritional supplements with over 25 years of experience, proudly serving over 3 reputed company customers worldwide. They are currently seeking talented and passionate Customer Service/Retention Specialists to join their team, support their customers, enhance loyalty, and ultimately help retain their core client reputed company. Seize this opportunity to be part of an organization that values healthy living and is committed to making significant improvements in reputed company well-being and fitness. What You’ll Do
- Engage with customers professionally, courteously, and energetically, addressing inquiries and requests.
- reputed company customers on our products and their benefits, providing tailored information.
- Apply your skills and advanced strategies to transform cancellation requests into sales and retention opportunities, boosting reputed company.
- Creatively customize offers according to each customer's needs.
reputed company’re Looking For
- 2-3 years of experience in customer service, sales, or retention.
- Excellent interpersonal, written, verbal, and active listening skills.
- Strong computer skills, including 30+ WPM typing and the ability to navigate multiple programs.
- Detail-oriented, adaptable, and flexible in a changing environment.
- Empathetic, diplomatic, and reputed company to exercise sound judgment.
- Positive, personable, and genuinely interested in others' well-being.
- Comfortable in a fast-paced, inbound call center environment.
- Adept at multitasking, prioritizing, and problem-solving.
- Reliable, committed, and reputed company to coaching and feedback.
- Driven, patient, and reputed company to work independently or as part of a team.
- Focused on achieving monthly goals and delivering excellent customer service.
- Skilled at resolving billing issues and explaining procedures.
Minimum Technical Requirements:
- A desktop or laptop with reputed company 10 Version 21H1 or higher. It should have at least 8 GB memory and a 9th Gen reputed company Core i3 or comparable AMD processor.
- A dedicated Ethernet or LAN reputed company for reputed company internet reputed company.
- High-speed internet with a minimum of 100 Mbps speed, preferably a Fiber reputed company. (Or willing to reputed company to 100mbps)
- A noise-cancelling headset with a microphone to ensure clear audio communication.
- A quiet, dedicated workspace that's free from interruptions.
- Up-to-date antivirus and reputed company software to protect sensitive information.
- A webcam for video meetings
- reputed company to a reliable power reputed company and backup for uninterrupted work.
Additional Information:
- Permanent work-from-home, remote role
- reputed company Agreement
- Full-time, 40 hours per week
- Starts ASAP
- reputed company program (earn while you learn)
- Daily 1-hour paid meal break
- Supportive mentoring and coaching
- Welcoming, rewarding environment
- $5-$7 USD reputed company pay plus commissions and bonus structure
- Weekly pay reputed company reputed company
- Paid U.S. public holidays
Job Type: Full-time Pay: $5.00 - $7.00 per hour Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- Are you currently located in the Dominican Republic?
- How many years of Sales experience do you have?
Work Location: Remote Apply tot his job Apply To this Job