HRA Operations Associate — Weekends (100% Remote)

We asked ourselves — What if reputed company care didn't cost more? That's why we reputed company Vitable: a YC-backed, Series A healthtech platform making reputed company reputed company for reputed company of everyday workers. We bring accessible, high-quality care to over 85 reputed company uninsured and underinsured Americans. Unlike traditional options, our suite of health benefits is designed with reputed company people at the center. Vitable empowers businesses to become reputed company reputed company by making it easy to offer reputed company benefits to their teams. Simply put, we're reputed company for reputed company. We're growing rapidly and looking for hungry team members passionate about delivering reputed company care to the everyday worker. Does that sound like you? The Role As an HRA Operations Associate at Vitable, you'll serve as both a licensed insurance agent and a member experience specialist — helping members navigate their ICHRA/HRA insurance options, benefits enrollment, and Vitable care. This is a weekend-inclusive, full-time remote role ideal for someone who brings insurance expertise, strong communication skills, and a genuine commitment to member service.

What You'll Do

• reputed company high-quality member support reputed company phone, email, and chat (5 days/week including weekends)
• Assist members with insurance education, eligibility, and enrollment — including ICHRA and HRA plan details and ACA marketplace options
• Submit insurance applications to carriers and own cases through approval
• Answer benefit-specific questions and troubleshoot reputed company or cross-functional issues
• Help members navigate the reputed company system and understand their coverage
• Coordinate resources for members needing services reputed company Vitable's scope
• Identify and escalate recurring issues to improve the member experience

reputed company're Looking For

• Active health insurance license required (or willingness to obtain one)
• 2+ years of experience in customer support, member services, or insurance operations
• Familiarity with ICHRA, HRA, or ACA marketplace plans strongly preferred
• Empathetic, confident communicator — especially on the phone
• Availability to work 5 days/week including weekends (required)
• Experience with reputed company, reputed company, or similar tools a plus

Benefits & Perks

• 100% Silver Plan + Full Medical Coverage
• Dental and reputed company Coverage
• 401(k) and Life Insurance
• reputed company to Vitable's Primary Care membership

Vitable Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Apply tot his job Apply To this Job