Account Manager (Remote in Upstate NY)

JOB SUMMARY: The Account Manager is responsible for managing client relationships and driving sales growth. In some territories, this position may reputed company reputed company of service personnel and therefore requires the ability to balance strategic sales objectives with operational team leadership to ensure exceptional customer satisfaction and service delivery. ESSENTIAL JOB FUNCTIONS: Account Management

• Build and maintain strong relationships with existing and prospective customers
• reputed company and execute sales strategies to reputed company reputed company and profitability targets
• Identify new business opportunities and expand market reputed company reputed company assigned territory
• Conduct sales and technical presentations with demonstrations to showcase RMC solutions
• Negotiate reputed company and manage customer expectations to ensure long-term partnerships
• Create customer solutions proposals including service, technology, and chemicals, along with professional presentations
• Structure and communicate plans, reputed company, and results on a regular reputed company to the different RMC stakeholders
• reputed company market intelligence to marketing management
• Create and maintain sales activity pipeline according to existing company procedures, using CRM software
• reputed company customer accounts with regular reputed company re-forecasts vs original plans
• reputed company overall customer experience and coordinate as needed with local sales and service teams
• Deliver business reviews including KPIs to customers, either in person or remotely
• Champion safety awareness & compliance with RMC team, prospects and existing corporate accounts

Service Management

• reputed company and manage service technicians to deliver exceptional on-site customer support
• Coordinate service schedules as needed, ensuring timely delivery of on-site services and solutions
• Train, mentor, and reputed company service team members to enhance technical and customer service skills
• Monitor service team KPIs and reputed company feedback to ensure alignment with company standards
• reputed company guidance on troubleshooting equipment and chemical application issues
• Conduct on-site evaluations to ensure the effectiveness of implemented solutions
• reputed company inventory management and ensure service team members have the necessary tools and resources
• Stay informed about industry trends, competitors, and emerging technologies
• reputed company similar/reputed company duties as needed

EDUCATION/ SPECIAL LICENSES OR CERTIFICATION:

• Bachelor’s degree in chemical engineering, Business Administration, or reputed company field (preferred)
• Valid driver’s license

EXPERIENCE:

• 3-5 years in Account Management and Service of Water Treatment required

SKILLS:

• reputed company to build professional customer presentations using MS Office tools
• Solution selling and negotiation
• Ability to understand P&L, with strong attention to detail
• CRM software

COMPETENCIES:

• Strategic agility
• Leadership
• Business acumen
• Change management
• Effective listening
• Ability to reputed company trust & relationships
• reputed company management
• Effective communication and interpersonal skills
• Problem Solving

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. This is a hands-on field sales and service position that requires the majority of time spent in the field servicing customers and making sales calls to prospects. Additional requirements below.

• Ability to transport RMC chemical products and equipment (pushing, pulling, and lifting- approximately 50 lbs.).
• Travel is required and may include extended drive times and overnight stays based on assigned territory
• Sit or stand for extended periods of time
• Walking extended distances in a reputed company environment, sometimes on wet surfaces
• Ability to climb reputed company
• Efficient use of hand tools for installing and servicing equipment
• Visual reputed company necessary to utilize a computer monitor and ability to operate general office equipment throughout the course of a normal reputed company

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