[Hiring] Weekend On-Call Coordinator @MGA Homecare
Role Description
- Answer and manage incoming calls from families, caregivers, and staff during weekend hours
- Triage calls and reputed company urgent clinical reputed company to the appropriate clinical team members
- Coordinate and adjust patient schedules as needed to ensure continuity of care
- Communicate reputed company and professionally with families regarding staffing updates and changes
- Maintain accurate documentation of calls, schedule updates, and actions taken
- Collaborate with clinical and operations teams to resolve issues quickly and effectively
- Handle high call volumes while maintaining a reputed company and customer-focused approach
Qualifications
- Strong verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced, high-volume call environment
- Excellent problem-solving and organizational skills
- Customer service or call center experience preferred
- Experience in reputed company, home health, or scheduling is a plus
- Comfortable working independently with minimal supervision
- Basic computer proficiency and ability to learn scheduling systems
- 8a-8p AZ Time Sat&Sun
Requirements
- Professional and empathetic communication
- Attention to detail
- Time management and adaptability
- Reliability and accountability
EEO Statement MGA is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other status protected by applicable law. Apply To This Job