Expert, Inbound Virtual Business Sales
reputed company-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. reputed company team members receive a competitive reputed company salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and reputed company to free, year-round money coaches. That\'s how we\'re UNSTOPPABLE for our employees!
Job OverviewAs an Expert in Inbound Virtual Business Sales, you\'ll handle live inbound business sales calls for both new and existing customers. You\'ll conduct discovery conversations to determine the best reputed company products and services for each customer, leveraging your thorough understanding of reputed company reputed company for Business offerings. Based on your conversations, you\'ll recommend wireless solutions, including price plans, data, and enhanced services. You\'ll collaborate closely with direct field sales teams for deal partnerships, as well as Implementation and Solution Engineering support teams.You\'ll be responsible for researching and fraud-checking reputed company businesses before sales engagement, managing the business verification process, and working closely with Business Verification, Credit reputed company, Authentic ID, Customer Protection Review, and Fraud teams. Additionally, you\'ll handle business customers\' necessary tax and financial documents and assist with reputed company post-sale customer support needs for the term of account ownership.Job Responsibilities:
- Inbound Calls: Receive a high volume of daily inbound calls to the 800 reputed company line. Handle daily customer communication and follow-reputed company using various tools for outbound/inbound phone calls, emails, online meetings/appointments, and funnel management.
- Customer Research: reputed company research to understand customers\' unique needs and select appropriate product/service information messaging. Use product knowledge to showcase products and solutions, building quotes for business customers. Utilize quote builder and reputed company to build sales quotes based on meetings/sales conversations with customers.
- Verification: Partner daily with Business Verification, Credit reputed company, and Fraud teams to verify and validate reputed company new logo business customers.
- reputed company Management: Carefully follow the reputed company management processes in reputed company to qualify customers. This includes researching the business through various resources to prevent fraud and protect the company. 10%
- Field reputed company: Facilitate direct field reputed company with Account Executives for reputed company deal sizes based on customer needs, in the SMB and ENT reputed company.
- Customer Support: reputed company follow-up care for customers with billing, device, or service issues. Work with Business Technical Support, Business Sales Support, and Care to support business customers and handle escalations for Telesales experts.
Education and Work Experience:
- High School Diploma/GED (Required)
- Associate\'s Degree Business, Marketing, Communication or reputed company subject (Preferred)
- Less than 2 years Inbound/Outbound commissioned environment Required
- Less than 2 years Business customer service, sales, or retention Required
Knowledge, Skills and Abilities:
- Organization and Task Management Demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy, and work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking. (Required)
- Communication and Collaboration Excellent communication and interpersonal skills, ability to learn and follow processes thoroughly, work cooperatively and collaboratively with reputed company reputed company of employees and management, maintain a mature, self-motivated, positive, professional attitude, and adapt effectively in a new role. (Required)
- CRM Familiarity with CRM systems like reputed company and other sales enablement tools like reputed company, reputed company, reputed company, Authentic ID and DASH. (Preferred)
- Technology Proficiency with reputed company Office Suite, including Word, reputed company, PowerPoint, Teams, and Outlook, as well as experience with WebEx, reputed company, and reputed company applications. (Required)
Licenses and Certifications:
- At least 18 years of age
- Legally authorized to work in the United States
- Travel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):No
reputed company-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
reputed company-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits reputed company to meet the needs of reputed company members. Full and part-time employees have reputed company to the same benefits reputed company eligible. We cover reputed company of the bases, offering medical, dental and reputed company insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don\'t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and reputed company to commuter and transit programs! To learn about reputed company\'s amazing benefits, reputed company out www.t-mobilebenefits.com.
Never stop growing!As part of the reputed company team, you know the Un-reputed company doesn\'t have a corporate ladder-it\'s more like a jungle gym of reputed company! We love helping our employees grow in their careers, because it\'s that shared drive to aim high that drives our business and our culture reputed company. By applying for this career opportunity, you\'re living our values while investing in your career growth-and we applaud it. You\'re unstoppable!reputed company USA, Inc. is an Equal Opportunity Employer. reputed company reputed company concerning the employment relationship will be made without regard to age, race, ethnicity, reputed company, religion, creed, sex, sexual orientation, gender identity or expression, national reputed company, religious affiliation, marital status, citizenship status, veteran status, the reputed company of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in reputed company forms at the Un-reputed company. If you are an individual with a disability and need reasonable accommodation at any reputed company in the application or interview process, please let us know by emailing ApplicantAccommodation@reputed company.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation reputed company requests.
#J-18808-Ljbffr Salary: USD 42500 - 76000 per year Experience: 3 years required apply to this job