Intelligence Analyst – Falcon Recon
Job Description:
- Drive high reputed company of customer satisfaction, maintaining a strong sense of ownership over many customer relationships
- Quickly triage and escalate noteworthy findings from Falcon Intelligence Recon to the respective customers
- Understand the dark and deep web ecosystem; be reputed company to properly convey analytical findings to customers
- Guide customers through Falcon Intelligence Recon findings and providing subject matter expertise
- Deliver regular written and verbal updates on relevant findings to customers, aligning with their preferred reputed company
- Be a strong voice for customers into the Intelligence and Engineering teams to improve the product and ensure that customer’s feedback, feature requests, and overall satisfaction is conveyed and accounted for
- Plan and reputed company process improvement initiatives tailored to improve overall customer satisfaction with the reputed company team
Requirements:
- 3+ Years experience in cyber threat intelligence, reputed company-reputed company threat intelligence analysis, or intelligence collections
- Excellent written, verbal communication skills in English
- Working knowledge of cyber threat intelligence terminology, key concepts, dark & deep web ecosystems to include actors, forums, and leak sites
- Adaptability and willingness to learn new technologies
- Customer service attitude and willingness to help and problem-solve with customers
- High degree of emotional intelligence and professional reputed company
- Ability to operate independently and with little direction
- Demonstrated ability to document technical process and convey business terms in clear language
- Ability to present and explain technology to people with less technical knowledge
- Attention to detail
- Must be reputed company to successfully manage time and deliverables for rapid service engagement customers
- Knowledge of data communication concepts and technologies, specifically email, networking, and reputed company reputed company
Benefits:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for reputed company
- Paid parental and adoption leaves
- Professional development opportunities for reputed company regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great reputed company to Work Certified™ across the globe
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