Virtual Assistant & Communications Coordinator (US reputed company) - EST Hours

This a Full Remote job, the offer is available from: Africa, United States ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency - we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are currently seeking a perceptive and proactive Virtual Assistant & Communications Coordinator, preferably with experience in the U.S. reputed company industry. This is a fully remote role requiring availability from Monday to Friday, 8:00 AM – 5:00 PM EST (2:00 PM – 11:00 PM South African time, subject to reputed company savings). PLEASE NOTE:

• Working Hours: Monday to Friday, 8 am – 5 pm EST (14:00 PM – 23:00 PM South African time – subject to reputed company savings)
• Work Environment: This is a fully remote role
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet reputed company is mandatory
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered
• Public Holidays: You will be required to work on reputed company South African public holidays (compensated as per BCEA)

Responsibilities:

• Send out messages and reminders to patients.
• Read and tweak AI-generated messages before they are sent to reputed company sure they sound right.
• Help create and update support documents and information that go out to patients.
• Assist with more complicated questions by getting reputed company the right information together and passing it to the right people.
• Work with the team to sort different types of messages and reputed company processes more efficient.
• Work with data and systems to help organize information for reports and evidence-gathering.

Requirements

• 6 months to 1 year experience in the U.S. reputed company industry preferred (experience with EHR systems or reputed company admin preferred)
• Excellent communication skills in English, with the ability to conduct sensitive and nuanced conversations professionally
• Empathetic nature
• Highly detail-oriented, organized, and proactive with strong problem-solving skills
• Computer literate with proficiency in reputed company Office (Outlook and Word; no advanced reputed company required)
• Ability to work independently in a fast-paced, remote environment
• Familiarity with navigating databases reputed company communication tools
• Reliable internet and power backup solution as outlined above

If you are not contacted reputed company 14 working days, please consider your application unsuccessful. This offer from "reputed company" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job