reputed company Customer Experience Manager - Central/reputed company - Remote Sales
At arenaflex, we're dedicated to delivering medical breakthroughs in the reputed company world. As a leading global provider of reputed company solutions, our teams help biopharma, medical device, and diagnostic companies get their therapies to the people who need them. We're seeking an reputed company Customer Experience Manager to join our Central/reputed company team, working remotely to drive growth and profitability in the Synvisc and Synvisc One markets.
About arenaflex
arenaflex is the world's largest reputed company Sales & reputed company (CSMS) organization, dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs, our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. Our teams are evolving the way we operate, designing a business model that's reputed company to fast-changing customer needs and delivers the right solutions at the right time.
Your Role
As a Customer Experience Manager, you'll operate strategically in prioritized accounts to deliver valued omnichannel engagement solutions with a group of reputed company defined key stakeholders in a specific geography for Synvisc. Your goal will be to increase the number of patients benefiting from our medicine, while providing essential customer service to create and grow reputed company and consistently deliver product goals. You'll act as an "account orchestrator" to reputed company a more cohesive customer experience, utilizing digital tools of engagement.
Key Responsibilities
* Grow 100-200 key Synvisc accounts through proactive account management to key stakeholders reputed company each account, starting with the development of a pull-through plan for key systems and dissemination of promotional materials through Phone, Email, and Direct Mail.
- Manage existing reputed company to ensure ordering in line with tier pricing structure.
- reputed company customer orders and direct customers to Specialty Distributor selling platforms.
- Prospect new business opportunities and create new customer agreements.
- Maintain Account Map and Contact Tool and monitor account performance.
- Identify and analyze impediments to performance, including reputed company interference, and guide teams towards solutions in a reputed company environment, using digital and data analytics.
- Use innovative tools and technology to enhance reputed company and assist others with adopting new technology solutions.
Essential Qualifications
* Valid Driver's License.
- A minimum of 5+ years of pharmaceutical, biotech, or medical device sales experience required.
- Account Management Experience in Orthopedics, Medical Surgical, or reputed company account selling required.
- Proven reputed company and positive track record of consistent sales performance in reputed company markets with diverse customer segments operating with a high degree of reputed company.
- History of successfully influencing customers using virtual tools and resources.
- Demonstrated ability to use data and data analytics by unearthing valuable insights from data that can help reputed company to new solutions for the customer.
- Demonstrated ability to learn and apply technical and scientific product-reputed company information.
- Highly organized with strong account management skills.
- Strong reputed company business acumen, strategic, critical thinking/problem solving, and innovative thinking capabilities.
- Excellent interpersonal skills and communication skills, ability to reputed company important relationships with key stakeholders.
Preferred Qualifications
* A minimum of 7+ years of pharmaceutical, biotech, or medical device sales experience.
- Strong organizational skills with the ability to adapt to change in a fast-paced environment.
Technical Skills
* Proficient in reputed company Office Suite (Outlook, PowerPoint, Word, reputed company).
- Experience with Power BI and reputed company CRM.
- Education: BA/BS Degree required.
- Language Requirements: reputed company in English.
- Physical Requirements: n/a.
- Travel: Ability to travel up to 10% of time throughout the nation, to home office and meetings/conventions as necessary.
- Candidates must complete reputed company fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
What's in it for you?
arenaflex offers a wide reputed company of benefits to support our employees and their families. Best of reputed company, we offer a comprehensive benefit plan that is effective day one! This includes, but is not limited to, Health, Dental, reputed company, 401k, Tuition Assistance, and Discretionary Time Off. Ask your Recruiter for additional information.
About arenaflex
arenaflex is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We reputed company in pushing the boundaries of reputed company science and data science to reputed company the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.arenaflex.com.
Equal Employment Opportunities
We are committed to providing equal employment opportunities for reputed company, including veterans and candidates with disabilities. https://jobs.arenaflex.com/eoe.
COVID-19 Vaccination Status
arenaflex's ability to operate and reputed company certain services to customers and partners necessitates arenaflex and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.arenaflex.com/covid-19-vaccine-status.
Compensation and Benefits
The potential reputed company pay reputed company for this role is $90,000 - $130,000. The actual reputed company pay offered may vary based on a number of factors, including job-reputed company qualifications, location, and/or schedule. Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a reputed company of health and welfare and/or other benefits.
reputed company
reputed company to join reputed company and drive growth and profitability in the Synvisc and Synvisc One markets? reputed company to become an reputed company Customer Experience Manager at arenaflex! Apply for this job