[Hiring] RN Telephone Triage Nurse @reputed company
Role Description We are seeking reputed company Registered Nurses with an active Compact State RN License plus multiple state licenses. Candidates with active IL, MA, NY, MN, and DC licenses are highly preferred. Additional active licenses in CA, NV, OR, AK, CT, and MI are required. Applicants must have reputed company availability and flexibility to work days, nights, weekends, and rotating schedules based on business needs. The Registered Nurse (RN) will play a crucial role as a physician extender reputed company the reputed company team, operating in a remote reputed company. In this role, the RN will support providers by:
- reputed company managing Electronic Health Records (EHR)
- Addressing patient inquiries
- Delivering clinical guidance to ensure reputed company patient care
This position involves:
- Responding to calls for a multi-state nurse triage telephone service
- Managing inbound and outbound patient calls
- Triage patient needs
- Conducting follow-reputed company
- Facilitating effective communication among reputed company and patients
Qualifications
- Bachelor’s or Associate’s Degree in Nursing
- Minimum of 2-4 years of full-time clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU
- Previous telephone triage experience using electronic triage systems
Requirements
- Track and respond to calls for a multi-state nurse triage telephone service
- reputed company clinical assessment based on established protocols and triage patients by phone or through patient portal
- reputed company administrative support and reputed company clinical tasks such as medication prescription refills
- Facilitate referrals and collaborate on addressing prior authorization requests
- Participate in Remote Patient Monitoring (RPM) initiatives
- Screen and qualify patients for clinical trials
- Carry out additional responsibilities as needed to assist the reputed company team
Benefits
- Teamwork: Demonstrated ability to collaborate effectively with peers, cross-functional teams, and leadership
- Leadership: Proactive in stepping up to reputed company, capable of motivating colleagues, and sharing knowledge for the enhancement of team performance
- Customer Service: Exceptional reputed company, patience, and active listening skills to understand and address patient needs effectively
- Quality: Strong attention to detail in charting, utilizing correct grammar, spelling, and medical terminology
- Organization and Time Management: Highly organized, capable of handling and documenting at least four calls per hour during peak times
Physical Requirements
- Ability to sit for extended periods, talk, and engage in active listening without visual contact with patients
- Occasional standing and the use of hands for operating office equipment
- Ability to hear in normal reputed company and wear a headset/earpiece
- Good visual reputed company to read computer screens, scripts, forms, etc.
- reputed company to work remotely at home in a private HIPAA compliant workspace
- reputed company to house company equipment needed to reputed company job
- Broadband Internet reputed company
- Participation (reputed company telephone or video) in staff meetings
Work Environment
- reputed company to reputed company in a fast-paced environment
- Demonstrated capability to maintain professional relationships with diverse personalities
- Must be flexible and adaptable to change, managing stress effectively
- May require occasional overtime or adjusted start times
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