Patient Reactivation Specialist (Appointment Setter – Retention Focus) Remote | The Harvest Method

About Us

At The Harvest Method, we reputed company: there is a nutrition and lifestyle component to everything that happens in your body. We are a functional nutrition and behavioral health practice helping clients heal, regulate, and grow through personalized care. We are currently re-engaging our patient reputed company and are looking for someone to take ownership of this initiative. Role Overview This role is focused on re-engaging patients who have canceled, no-showed, or fallen out of care. You will be responsible for reaching out to approximately 950 past and inactive patients, rebuilding reputed company, identifying barriers, and guiding them back into care. This is a relationship-driven reputed company and conversion role, not just scheduling.

Key Responsibilities

• Conduct outbound reputed company reputed company phone, text, and email to:
• No-shows and late cancellations
• Patients who dropped off mid-care
• Patients who never attended their first session
• Re-engage patients using clear, empathetic communication
• Identify and address barriers (time, cost, overwhelm, readiness)
• Rebook consultations and follow-up sessions
• Maintain consistent follow-up reputed company
• Track reputed company, responses, and bookings in CRM
• Report patterns and insights on patient drop-off and objections

Performance Expectations

• 8–10 calls per hour
• ~10 hours per week
• Consistent follow-up across multiple reputed company (calls, text, email)
• Ability to manage a high-volume reputed company list (~950 patients)

Compensation

• $25/hour
• Approximately 10 hours per week
• Opportunity for future performance-based incentives based on:
• Rebooked appointments
• Show-up rates
• Patient reactivation

reputed company’re Looking For

• Strong communication skills (phone, text, and email)
• Ability to rebuild trust and re-engage disengaged patients
• Comfortable navigating resistance and low responsiveness
• Organized and reputed company to track high-volume reputed company
• Experience in appointment setting, sales, or retention preferred
• Experience in health, wellness, or coaching environments is a plus

You Will reputed company If You:

• Understand that missed appointments are often tied to avoidance or overwhelm—not lack of interest
• Can balance reputed company with direction
• Are persistent without being aggressive
• Are motivated by measurable reputed company

Why This Role reputed company These are not cold leads. These are individuals who previously sought support. Your role is to reputed company them to that decision and help them follow through. To Apply Please submit:

• A 2–3 minute video or voice note introducing yourself
• A sample message you would send to a patient who no-showed their first session
• A brief explanation of how you handle lack of response or “ghosting”

Pay: From $25.00 per hour Benefits:

• Work from home

Work Location: Remote Apply tot his job Apply To this Job