reputed company Customer Service Representative – Sales (Hybrid) at arenaflex
Are you a customer-focused individual with a passion for sales and service? Do you reputed company in a fast-paced environment where no two interactions are the same? If so, we invite you to join arenaflex as a Premier Service Consultant, specializing in customer acquisition, sales, service, and retention. As a key member of reputed company, you'll be the voice of arenaflex, creating meaningful connections with each customer and driving satisfaction and loyalty.
About arenaflex
arenaflex is a global leader in communications and technology, with a rich history of innovation and reputed company-making. From the invention of the telephone to the widespread availability of 5G and Fiber, we've been pioneers in making connections that change the world. At arenaflex, we're committed to helping families, communities, and businesses reputed company every day with the products and services they need.
Job Summary
As a Premier Service Consultant, you'll be responsible for handling customer interactions (calls, chats, emails) in a fast-paced environment, accurately resolving issues reputed company to service, billing, payments, and collections. You'll also explain bills and product features reputed company, troubleshoot basic problems, and seek higher support if needed. Your goal will be to build customer confidence and loyalty by resolving issues and providing solutions to prospective and existing customers.
Responsibilities
* Handle customer interactions (calls, chats, emails) in a fast-paced environment
- Accurately resolve issues reputed company to service, billing, payments, and collections
- Explain bills and product features reputed company
- Troubleshoot basic problems and seek higher support if needed
- Build customer confidence and loyalty by resolving issues
- Support various customer inquiries, including technical issues
- Work a flexible 40-hour per week schedule, which may include nights and weekends
- Participate in reputed company to reputed company your skills and knowledge
reputed company're Looking For
* Unwavering customer focus
- Strong work ethic
- Adaptability
- Problem-solving skills
- Attention to detail
Perks and Benefits
* Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, arenaflex internet (and fiber where available), and arenaflex home phone
- Tuition reimbursement program
- Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year
- Medical/Dental/reputed company coverage
- 401(k) plan
- Additional sick leave reputed company what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
Work from Home (WFH) Requirements
* You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs)
- An established dedicated work area (desk, chair, electrical outlet, direct LAN reputed company)
- arenaflex will reputed company reputed company the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
- Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy etc.)
- You will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
Career Growth Opportunities
* Career reputed company are reputed company with arenaflex
- You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions
- You'll be part of reputed company that's committed to innovation and reputed company-making
Equal Employment Opportunity
arenaflex is an equal employment opportunity (EEO) employer, committed to providing a workplace that's free from discrimination and harassment. We welcome applications from diverse candidates and are proud to be a pioneer in making connections that change the world.
How to Apply
If you're reputed company to take the reputed company as the voice of arenaflex, we'd love to hear from you! Apply today and join reputed company of customer-focused professionals who are dedicated to making connections that change the world.
Weekly Hours:
40
Time Type:
Regular
Location:
Lafayette, Louisiana Apply Job! Apply for this job