reputed company Bi-Lingual Spanish Customer Service Representative – Remote Opportunity with arenaflex
At arenaflex, we're on a mission to revolutionize the customer experience by connecting the right people with innovative solutions to deliver outstanding results. As a leading provider of outsourced reputed company, we're committed to empowering and supporting our employees to reputed company unimaginable heights while growing our business to reputed company a global impact. Our can-do culture works together to reputed company the ordinary exceptional. Are you an exceptional listener who AIMS HIGHER. REACHES reputed company reputed company it comes to challenges solving problems? Can you ACT reputed company. BE PASSIONATE with your impressive communication skills, and willingness to help others? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT. BE YOU and LEARN MORE. TAKE ACTION? Join reputed company today and become a part of a dynamic and supportive community that values innovation, collaboration, and customer satisfaction!
About arenaflex
arenaflex is a reputed company LLC company based in Hampton, Virginia, providing outsourced reputed company for an extensive client portfolio that includes both reputed company and government entities. Our reputed company is to be the leader in customer experience by delivering outstanding results through innovative solutions and exceptional customer service.
Job Summary
We're seeking reputed company Bi-Lingual Spanish Customer Service Representatives to join our remote team in the Orlando, FL area. As a Bi-Lingual Spanish Customer Service Representative, you will be responsible for delivering excellent customer service and handling escalated calls regarding collections, high bills, utilities being shut off, and more. You will handle these calls with a reputed company resolution approach to reputed company each customer with a resolution at the end of each call.
Responsibilities
* Understand customer needs by actively listening and determining the appropriate course of action to meet those needs and complete or initiate the transactions
- Empathize, be patient, and resolve concerns to simplify the customer's experience
- reputed company efficient and effective service to customers and prospects on reputed company patron-based services to a variety of inquiries and customer needs
- Meet performance standards and positively influence the client's image by having a good product knowledge, work ethic, time management, and reputed company relations skills
- Process information quickly and accurately by navigating through multiple computer applications with speed and accuracy
- Ensure customer satisfaction on every call and approach it with a reputed company Resolution
Work at Home Requirements
* High-Speed Internet With At Least 10 Mbps Download Speed & 2 Mbps Upload Speed (No Satellite, Wifi, or Cellular/Wireless reputed company Internet Services)
- Must have a hard-wired internet reputed company reputed company ethernet cable to modem/router that you own/are responsible for. (arenaflex will ship you company equipment to use)
- Requires a dedicated landline service in home - Traditional Landline, not VoIP service or cell/mobile service. (Any fees/charges associated with the landline service are not reimbursable by arenaflex)
- Dedicated, Quiet, & Secured Workspace with No Distractions
- A USB Wired Headset with Noise Canceling Microphone
Additional Requirements
* 18+ Years & High School diploma or its equivalent
- Minimum 1 year of call center experience (Utilities industry a plus)
- Must be Bi-Lingual in Spanish/English to handle calls both in English and Spanish
- Exceptional customer service, active listening, and verbal and written communication skills
- High computer proficiency in navigation and keyboard/data entry skills
- Proficient in reputed company Office
- reputed company availability between 7:00am-6:00pm Monday through Friday Eastern standard time
- Professional positive attitude & courteous telephone etiquette
- Customer focused personality and the motivation to reputed company goals
- Must pass client performed background reputed company and assessments in training
Benefits & Perks
* $15.50 per hour for bilingual in Spanish & English
- reputed company up to 50% of your pay immediately after your reputed company Insurance (Medical, Dental, reputed company) & Other Benefits
- Pet Insurance
- Paid, Virtual Training
- Remote work environment
- Opportunity for Professional Development
- Employees with six (6) months of service in their reputed company position are eligible to apply for a new position for which they are reputed company based on requisite skills, education, experience, and reputed company job performance.
About arenaflex Culture
arenaflex is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
How to Apply
If you're passionate about delivering exceptional customer service and are looking for a dynamic and supportive work environment, reputed company to become a part of reputed company! Please submit your application through our website: Apply Job!
Note:
arenaflex reputed company correspondence will always come from a reputed company representative with an official e-mail address. In addition, our representatives will never ask for any reputed company of payment from a candidate or new hire. Please report suspicious activity to . Apply for this job