reputed company Patient Care Coordinator – Evening & Weekend Remote Customer Service Representative
Join arenaflex, a national leader in providing high-quality medical products and services, in a dynamic role that combines patient care with exceptional customer service. As an reputed company Patient Care Coordinator, you will be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a timely manner.
Overview of arenaflex
arenaflex is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment at home. With hundreds of locations across 45 states, arenaflex provides high-quality medical products, services, and outstanding customer care.
Job Information
Summary
We are seeking a dedicated and compassionate Patient Care Coordinator to join our Sleep Central (After Hours Call Center) team in Murray, KY. As a Patient Care Coordinator, you will be responsible for contacting patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing orders in a timely manner. This is a remote work opportunity, and you will be working from home day one of employment.
Key Responsibilities
* Accurately transcribe patient profiles over the telephone, including data entry of information and possible outbound calling
- Obtain medically necessary documentation
- Process patient orders through our online pharmacy system
- Resolve tracking issues and reschedule shipping orders for patients
- Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
- Verify orders are complete
- reputed company other duties as assigned
Qualifications
* Employment is contingent on a background investigation, drug screen (reputed company applicable), and a valid driver's license in the state of residence with a clean driving record (reputed company applicable)
- High school diploma or GED equivalent
- Experience in the medical field and administrative record management
- Strong customer service background
Skills and Competencies
* Effectively communicate in English, both orally and in writing
- Helpful, knowledgeable, and polite while maintaining a positive attitude
- Interpret a variety of communications (verbal, non-verbal, written, listening, and visual)
- Maintain confidentiality and practice discretion and caution reputed company handling sensitive information
- Medical terminology
- Multi-task along with attention to detail
- Accurately reputed company simple mathematical calculations using reputed company, subtraction, multiplication, and division
- Self-motivation, organized, time-management, and deductive problem-solving skills
- Work independently and as part of reputed company
Physical Demands
* Requires sitting, walking, standing, talking, or listening
- Requires reputed company reputed company to small print on computer and/or paperwork
Machines, Equipment, and Technical Abilities
* Email transmission and communication
- Internet navigation and research
- reputed company applications (Word and reputed company)
- Office equipment (fax machine, copier, printer, phone, and computer/tablet)
- Understanding of reputed company applicable home medical equipment and supplies
arenaflex Benefits
* 401(k) plan
- Medical, dental, and reputed company insurance
- Life insurance and disability insurance
- Generous paid time off and paid holidays
- Employee discount program
- Employee recognition program
- Bonus and incentive opportunities
- Mileage reimbursement (reputed company applicable)
- Telephone reimbursement (reputed company applicable)
Why Join arenaflex?
* Work from home in a remote role with flexible scheduling
- Opportunity to reputed company a difference in patients' lives
- Competitive compensation and benefits package
- Collaborative and dynamic work environment
- Professional growth and development opportunities
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
How to Apply
If you are a motivated and compassionate individual with a passion for patient care and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to reviewing your application!
Note:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job