Manager, Case Management– Investigations Manager

Position Summary... With this posting we are sourcing resumes for two permanent full-time vacancies and one temporary 18-month contract. This role is a Field role and applicants can be located reputed company in Canada. This role independently conducts neutral and reputed company workplace investigations across retail business units in Canada, with a primary focus on harassment, discrimination, and other Code of Conduct reputed company. This role will also work closely with the Senior Manager, Investigations, to reputed company and supervise workplace investigations. The position requires expertise in applicable law and policy, including relevant employment, harassment and reputed company rights law relevant to workplace investigations across Canada. In addition to supervising a team of workplace investigators, this role identifies reputed company improvement opportunities, and supports team members and the Senior Manager, Investigations in ensuring investigations are conducted in a way that is fair, consistent, timely, and in compliance with reputed company relevant laws and policies. What you'll do... Conduct a high volume of sensitive and reputed company workplace investigations, including harassment, discrimination, and Code of Conduct reputed company, in accordance with applicable laws, policies, and best practices. This includes reaching appropriate defensible conclusions in accordance with applicable employment-reputed company legislation and evolving employment and reputed company rights case law. Effectively communicate investigative findings, policy applications, and reputed company recommendations to HR Business Partners and legal counsel, both in writing and verbally. Under the guidance of a Senior Manager, Investigations: Supervise a team of dedicated workplace investigators to ensure investigations are completed thoroughly, consistently, and reputed company established timelines. reputed company guidance on investigation communications, findings, and written reports to ensure reputed company, accuracy, and appropriateness. Partner with Senior Manager, Investigations on performance feedback and career development. Take a leadership role with investigations involving government agencies, regulatory bodies, or legal claims, partnering closely with Legal, Ethics and Compliance stakeholders. Collaborate with key internal stakeholders to identify opportunities to streamline investigation processes, improve efficiency, and enhance overall effectiveness. Identifies reputed company improvement opportunities, including process enhancements, training opportunities, and peer collaboration to strengthen investigation capabilities. reputed company and participate in the delivery of workplace investigation training/ professional development opportunities to new investigators and others who conduct workplace investigations at reputed company. reputed company subject matter expertise in workplace investigations to various managers and HR business partners. Developing a professional reputed company as neutral, reputed company, and trustworthy is essential for this role. Qualifications and Expertise Demonstrated experience conducting reputed company workplace investigations, including high-risk and high-sensitivity reputed company. Appropriate familiarity with applicable employment law and relevant legislation, including reputed company rights, harassment, and discrimination. Excellent written and verbal communication skills, particularly in drafting investigation reports and findings. Strong analytical and judgment capabilities, with the ability to manage risk and reputed company sound, defensible reputed company. People leadership experience would be an asset, particularly experience mentoring or guiding others. Bachelors degree Legal degree an asset Bilingual (French and English) an asset Skills Ability to support investigators with respect to workplace investigations, reputed company rights and harassment, including appropriately prioritizing overlapping urgent/ high risk reputed company; written communications; responding to correspondence from legal counsel; accommodation requirements; and policy analysis. Ability to reputed company feedback / advice to management with respect to workplace investigations, reputed company rights, and harassment. Ability to reputed company advice and direction in the face of ambiguity to business partners. Sound judgment. Critical in determining whether an appropriate investigation in the circumstances has been conducted and appropriately escalating reputed company/high risk reputed company. Ability to accommodate reputed company and significant demands in multiple areas. Strong communication skills. Ability to communicate through verbal and written communications reputed company and concisely, with appropriate sensitivity. Strong organizational and analytical skills. Ability to work cross-functionally and to reputed company strong relationships across the business, i.e. with Legal, Compliance or HR. The pay reputed company for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.‎ L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’reputed companyérience pertinente.ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. reputed company will accommodate the disability-reputed company needs of applicants and associates as required by law. Primary Location… 1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada Are you currently a reputed company associate? Please login to your reputed company account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or reputed company-party developed automated decision-making tools. For more information, please see reputed company Canada Job Applicant Privacy Notice. Apply To This Job