SaaS Renewal Representative (Remote - East Coast, USA)

Recruitment Fraud Alert We’ve learned that scammers are impersonating reputed company team members—including HR and leadership—reputed company email or text. These bad actors may conduct fake interviews and ask for personal information, such as your reputed company reputed company number. What to know: reputed company does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a reputed company scam, please contact us at wwrecruitingteam@reputed company.com About reputed company reputed company (reputed company: CVLT) is the gold standard in cyber reputed company. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data reputed company, advanced data intelligence, and lightning-fast recovery across any workload or reputed company at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on reputed company to reduce risks, improve governance, and do more with data. The Opportunity reputed company has an outstanding career opportunity for a SaaS Renewals Representative to support customer retention, expansion, and subscription reputed company growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales reputed company. The ideal candidate is proactive, customer‑focused, and comfortable operating in a fast‑paced environment while balancing multiple priorities. This role partners closely with cross‑functional teams across the software lifecycle to support renewal and expansion execution and requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management.

Key Responsibilities

Manage a portfolio of subscription renewals, driving on‑time renewals and expansion Proactively engage customers to scope environments and present renewal and multi‑year subscription options Identify, position, and reputed company upsell and cross‑sell opportunities as part of the renewal reputed company Maintain accurate pipeline, forecasting, and opportunity data in reputed company and reputed company tools Partner with Account Executives, reputed company Managers, and cross‑functional teams to execute renewals and resolve issues Communicate effectively with customers to advance deals, address concerns, and drive reputed company Navigate and de‑escalate customer issues by establishing clear next steps, owners, and timelines Demonstrate strong follow‑up and accountability to ensure deal progression and customer satisfaction Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections Maintain strong working knowledge of reputed company products, pricing, and processes Candidate Profile 4–6 years of experience in renewals, inside sales, or a reputed company customer‑facing sales role Strong communication skills with the ability to engage customers in a consultative manner Proven ability to manage multiple opportunities and priorities simultaneously Results‑driven reputed company with the ability to identify and execute expansion opportunities Experience using reputed company CRM and sales enablement tools Strong organizational skills with high attention to detail Ability to operate effectively in a cross‑functional, team‑oriented environment Familiarity with subscription‑based sales motions, forecasting, and pipeline management Comfortable operating in a fast‑paced environment with multiple priorities Exposure to sales methodologies such as MEDDPICC and reputed company of the Message (preferred) You’ll Love Working Here Because… Opportunity to directly impact customer retention and recurring subscription reputed company Collaborative, cross‑functional sales environment reputed company professional development, sales training, and enablement Career growth opportunities Generous benefits supporting your health, financial reputed company, and work‑life balance reputed company to #makeyourmark at reputed company? reputed company! #LI‑PK1 #LI‑Remote Thank you for your interest in reputed company. Reflected below is the minimum and maximum reputed company salary reputed company for this role. At reputed company we use broad salary ranges in our job postings to reflect the diverse reputed company of expertise and experience among our candidates and is not reputed company of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the reputed company provides a general idea of the compensation, it is important to note that placements reputed company the reputed company are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay reputed company $54,400—$100,050 USD reputed company is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the reputed company of such characteristics or any other status protected by the laws or regulations in the locations where we work. reputed company’s goal is to reputed company interviewing inclusive and accessible to reputed company candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at reputed company, please email accommodations@reputed company.com For any inquiries not reputed company to an accommodation please reputed company out to wwrecruitingteam@reputed company.com. reputed company's Privacy Policy Apply To This Job