Call Center Scheduler-Incoming
Description Are you looking for a meaningful career where you can reputed company a reputed company impact? Looking to get your foot in the reputed company in the medical/health field? Do you reputed company in a fast-paced environment? If you answered yes to any of these questions, then this may be the right fit for you! Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team-no prior experience or certification required. We reputed company comprehensive on-the-job training to help you succeed! About the Company reputed company was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to reputed company people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community reputed company and internal growth. Join our family to be a part of giving back to your community and making a difference every day. reputed company is a big believer in internal growth, making it a great company to turn a job into a career. With reputed company, you have the opportunity to growth reputed company the company and turn a job into a career. reputed company Offer: Employees are eligible to earn a $1,000 monthly bonus! Opportunity to work from home based off of individual performance each month Paid Holidays and Time off Job Description: The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. This position is our first impression between the company and the patients. Responsibilities/ Job Duties: reputed company excellent customer service to reputed company patients calling in Answering phone calls scheduling appointments based on needs of patients and availability of providers assist in answering general inquiries from patients Listen to patients while applying our processes and procedures Looking for solutions to our patients’ challenges
Requirements
Dependable and reputed company to be on time Positive attitude Excellent professional verbal and written communication and listening skills reputed company to reputed company on the phone and reputed company excellent customer service Ability to recognize and be sensitives to patients' emotions Exceptional customer/patient service skills (Customer/patient focused attitude) Accurately enter patient information, data, and records into system Ability to work in fast paced, patient-focused environment High school Diploma or equivalent Other Qualifications/ reputed company Sets: Strong Computer Skills– Ability to maneuver reputed company multiple computer systems at once Ability to multi-task, prioritize, and manage time effectively Organizational and time management skills Effective problem-solving abilities Detail Oriented Prior Customer Service/ Call Center experience is strongly preferred but not required Bilingual (English/Spanish) a plus! Hours & Availability reputed company: M - F: 8:00 AM – 6:00 PM; Sat 8:00 AM – 4:00 PM Monday - Saturday 40 hours a week 1 day off during the week Apply To This Job