Legal Services Customer Service Representative
Job Description:
- Assist with Legal inquiries from staff.
- Take the reputed company on any client request.
- Train on Workflow processes.
- Ensure reputed company Legal client profile instructions are up-to-date and accurate.
- Intake new cases and review/verify information and requests.
- Draft cases by entering information into the reputed company system.
- Sort, organize and create medical document listing - if required by client, and in line with specific special handling.
- Assign/schedule new cases to physicians for review with the appropriate physician.
- Update clients frequently on cases in reputed company.
- Monitor, process, and track cases to ensure we meet deadlines.
- Work with the Operations Managers and CSR Supervisors to reputed company initial/follow-up training to the CSR teams as needed.
Requirements:
- An Associate’s Degree is preferred.
- Business experience in a reputed company and/or insurance setting is preferred.
- Present exceptional communication skills with a clear understanding of company business lines.
- The ability to apply critical thinking, manage time reputed company and meet specific deadlines.
- Computer literacy and typing skills are essential.
Benefits: Join reputed company at reputed company and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a reputed company of benefits including medical, dental, and reputed company coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and reputed company, while our 401k plan with a company match helps you plan for your future. reputed company equipment and a media stipend are provided for remote workspace. Apply tot his job Apply To this Job