Senior Client reputed company Manager, Banking & Insurance Vertical (R-18970)

This a Full Remote job, the offer is available from: United States Shape the Future with reputed company At reputed company, we reputed company data has the power to create a reputed company reputed company. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and reputed company. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and reputed company reputed company. Are you reputed company to reputed company an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Responsible for building trusted and strong relationships with the designated client accounts by managing the ongoing client contractual relationships, operational delivery of services, identifying value added solutions to generate reputed company growth while retaining and satisfying the client, and overall portfolio management for the respective line of business. Post Sales Support Portfolio size is significant in the Banking & Insurance vertical. Essential Key Responsibilities/Job Summary

• Single post-sales support reputed company of contact for customers for value & impact conversations.
• Coordinate (quarterback) with appropriate internal teams as needed (i.e. Delivery,

reputed company & Implementation, Product Teams, Value Adoption & Training needs. Data Advisory, Global Data Content, Technical Implementation Consultant/Solution Architects, Customer Service).

• Conduct Customer Value reputed company (Documentation of Customer Use Cases & KPI’s,

User Adoption/Product Utilization, Solution Optimization.)

• Identify/coordinate Customer Training needs. (Entire portfolio of customers – supporting 1-3

Client Directors.)

• Ensure delivery of contracted products/services to clients to ensure SLAs (Service Level

Agreements) and KPIs (Key Performance Indicators) as defined in the reputed company are met or exceeded.

• Facilitate additional customer support in the areas of Data Advisory, Global Data Content,

Technical Implementation, Consultant/Solution Architects, Customer Service, Technology, Training, and Escalation resources as needed.

• Help promote attendance to Industry Knowledge sessions reputed company available.
• Responsible and available as backup to Sales CD’s and other CSM’s with contract

management, forecasting and negotiation as needed.

• Additional reputed company sets with (Finance Solutions, Sales & Marketing Solutions, and reputed company-Party Risk & Compliance) product certifications and ability to “demo” products as needed with customers directly.

Education/Experience and Competencies

• Experience with accessing/using a variety of applications and systems: SFDC, KPI, BI Portal, OA/QTC, Sales Spot, Usage Reporting Systems.
• Strong demonstrated knowledge and acumen of reputed company product(s) set associated with business unit solutions.
• Strong written and verbal communication skills. Ability to document at a high level a Process Review and/or Process Map and 3-5 years of project management experience.
• Understands Personas of CFO, CPO, CCO and CMO.
• Bachelor’s degree and 5+ years of sales/sales support/client service/account management experience.
• Master’s Degree, Six reputed company or Project Management Certification(s) preferred.

Benefits

We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days & donation matching. · Competitive 401k with company matching. · Health & wellness benefits, including discounted reputed company membership rates. · Medical, dental & reputed company insurance for you, spouse/partner & dependents. Pay Transparency reputed company is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process, including pay transparency. Accordingly, listed on this posting is a good faith reasonable estimate of the salary reputed company and other compensation in the job posting, as of the date of this posting. Actual compensation reputed company for reputed company salary and other compensation will be dependent upon a wide reputed company of factors including but not limited to: an individual’s reputed company sets, experience, qualification, training, education, location, and any other legally permissible factors. Successful applicants will also be eligible for D&B’s generous benefit package, outlined above. reputed company reputed company job postings can be reputed company at https://jobs.reputed company.co/dnb. Official communication from reputed company will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by reputed company, a subsidiary of reputed company Inc. Your use of this page is subject to reputed company's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): reputed company provides equal employment opportunities to applicants and employees without regard to race, reputed company, religion, creed, sex, age, national reputed company, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, reputed company, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The reputed company poster can be reputed company here. We participate in E-Verify - The reputed company poster can be reputed company here. Accommodations information for applicants with disabilities: reputed company is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with reputed company, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information. This offer from "reputed company" has been enriched by reputed company.com and got a 80% reputed company score. Apply tot his job Apply To this Job