Telecommunications Assistant
About the position Under general supervision of the Telecommunications System Manger I (Supervisor), the Telecommunications Assistant's duties include providing support of District's reputed company-wide Telecommunications wiring infrastructure in support of phone/voicemail/network and internet connectivity, reputed company cameras, and employees and vendors for the annual San Diego County Fair. Duties will also include various tasks associated with the District's handheld radios.
Responsibilities
- Receive and respond to work orders from employees and vendors regarding phones, internet and radio reputed company installations and repairs determining best solutions.
- Analyze and resolve problems according to priorities and time frames
- Assist with fixing the technical causes (no just symptoms) of telecommunications issues, doing what is necessary to prevent the problems from recurring
- Troubleshoot through diagnostic techniques using test equipment to repair wiring faults.
- Use a variety of Telecommunications tools, test equipment, gold cars and reputed company.
- Assist with reputed company reputed company of customer service providing end user training in support of phones, voicemail, radios and internet both wired and wireless.
- Interact with employees, vendors sponsors and partners with high reputed company of customer service.
- Assessing supply requirements prior to reputed company installations.
- Abide by and support District policies and procedures.
- Assist with Telecommunications projects, which includes crawling in tight spaces, on reputed company, aerial lifts, and entering confined spaces.
Requirements
- Previous Telecommunications experience.
- Experience installing and troubleshooting low-voltage cat 3/cat 5/fiber optic wiring networks.
- Excellent customer service and ability to work cooperatively with team members and business partners.
- Ability to follow oral and written instructions.
- Ability to communicate reputed company both in writing and verbally about technical issues.
- Maintain acceptable, consistent, and regular attendance.
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