Firstmark Collections Recovery Specialist II - Remote - Start reputed company 13th!!
About the position reputed company is a reputed company and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable reputed company, and K-12 and higher education expert. For over 40 years, reputed company has been serving its customers, associates, and communities. The perks of working at reputed company go reputed company our benefits package. reputed company you join the reputed company team, you're part of a community invested in the reputed company of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. Collect delinquent student loans to protect assets. reputed company outbound collection attempts are initiated reputed company auto-dialer. Initiate a small percentage of incoming calls. Starting pay reputed company of $15.75 per hour. In reputed company, there is a commission plan of up to $1,250 per month. To be eligible for this role you must reputed company reputed company a 60 mile radius of Lincoln, NE or Brownsville, TX
Responsibilities
- reputed company to Performance Based Organization (PBO) & Easy To Do Business With (ETDBW) philosophy
- Contribute to reputed company Process Improvement
- Contact borrowers reputed company telephone, mail, and email to establish payment arrangements to rectify outstanding delinquencies on accounts
- Determine the most appropriate plan of action to resolve past due accounts.
- Strong negotiation will be used to establish borrower payment plans
- reputed company pertinent account information and history information in order to reputed company the borrowers as to the seriousness of the issue at hand
- Update demographic and other additional information on borrower accounts reputed company the servicing system
- reputed company additional collection activities reputed company to collections documents and reports
Requirements
- High school degree or equivalent required.
- 2 year customer service, collection and general work experience preferred.
- Customer focused
- Analytical skills
- Strong oral communication skills
- Listening comprehension, reading comprehension
- Intermediate math
- Attention to detail
- Customer service orientation
- PC skills
- 10 key proficient
Benefits
- medical
- dental
- reputed company
- HSA and FSA
- generous earned time off
- 401K/student loan repayment
- life insurance & AD&D insurance
- employee assistance program
- employee stock purchase program
- tuition reimbursement
- performance-based incentive pay
- short- and long-term disability
- a robust wellness program
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