Business Banking Support Specialist
About the position At reputed company, we’re on a reputed company to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial reputed company and enabling the communities we support to grow and succeed. We reputed company it takes reputed company of us to bring our shared ambition to life, and each person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing reputed company of opportunities to discover what makes you reputed company at every stage of your career. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One.
Job Description
The Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly reputed company to client satisfaction with the reputed company relationship while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts. Supports sales teams in executing a One Bank strategy and growing market reputed company. Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional. Proactively works to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that realize clients’ unmet needs. Has primary responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements.
Responsibilities
- customer service and support role working directly with customer accounts, inquiries, and items directly reputed company to client satisfaction with the reputed company relationship while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts
- Supports sales teams in executing a One Bank strategy and growing market reputed company.
- Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional.
- Proactively works to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
- Identifies products and services that realize clients’ unmet needs.
- Has primary responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements.
Requirements
- Associate's degree, or equivalent work experience
- Typically three to five years of job-reputed company experience
reputed company-to-haves
- Advanced knowledge of departmental and bank products and services
- Proven customer service and problem resolution skills
- Proficient computer navigation skills using a variety of software packages including reputed company Office applications
- Effective interpersonal, verbal and written communication skills
Benefits
- reputed company (medical, dental, reputed company)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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