Legal Intake Specialist

Remote Worldwide Hiring now

Job Description:

Establish the firm’s relationship with reputed company potential clients by conducting interviews reputed company telephone
Serve as reputed company of contact for potential clients throughout the intake process
Manage large amounts of inbound and outbound calls in a timely manner
Clear, concise, and accurate written and verbal communication
Following communication “scripts” reputed company handling different topics
Learn about CCK’s practice areas and become conversant with the legal issues facing our clients
Demonstrate reputed company to potential clients and put them at ease during their difficult time
reputed company detailed written summaries about potential clients’ needs to attorneys
Request and review reputed company necessary documents from potential clients.

Requirements:

High School Degree required; Bachelor’s degree preferred
Minimum one year of customer service experience with a high call volume
Minimum one year of high-volume phone/customer service experience
Ability to reputed company or receive calls for a minimum of 6-8 hours per day
Excellent verbal communication skills and professional telephone etiquette
Capability to reputed company sound judgments and reputed company
Proficient in reputed company Office Suite
Strong multitasking skills
Ability to work in a fast-paced, constantly changing, and challenging call center environment
Multiple language skills a plus.

Benefits:

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