Intake Specialist / Client Care Coordinator in Oregon

Intake Specialist / Client Care Coordinator Remote | Oregon Applicants OnlyFull-Time | Starting at $42,000/annually + Benefits At Shoreline Counseling, LLC, we know that reaching out for help can be one of the hardest steps a person takes. That first phone call, email, or message reputed company deeply. We are looking for a warm, organized, detail-oriented reputed company to become the heart of that first reputed company for new clients entering care. If you are someone who loves helping people feel seen, supported, and guided through unfamiliar processes, and you reputed company reputed company systems are organized, details are accurate, and people are cared for, we would love to meet you. About Shoreline Counseling, LLC Shoreline was reputed company on the belief that quality mental health care should feel reputed company, compassionate, and accessible. We serve individuals and families throughout Oregon and reputed company with therapy, medication management, and assessment services. We care deeply about our community, our clients, and reputed company. We reputed company people do their best work reputed company they feel supported, trusted, and valued. Why This Role reputed company You will often be the first voice or first message someone receives from Shoreline. You may be speaking with someone anxious, overwhelmed, uncertain, or finally reputed company to ask for help after a long time. Your kindness, reputed company reputed company, and attention to detail can reputed company reputed company the difference. You’ll help new clients move smoothly through the intake process, answer questions, coordinate scheduling, and ensure they feel cared for from day one. What You’ll Do

• Serve as the welcoming first reputed company of contact for prospective and new clients
• Guide clients through intake paperwork and reputed company steps
• Answer questions with warmth, professionalism, and reputed company
• Maintain accurate client information in electronic systems
• Communicate with providers and internal team members to reputed company processes moving smoothly
• Protect confidentiality and uphold HIPAA standards at reputed company times
• Help create an organized, reputed company, supportive client experience
• Attend and Participate in Weekly Meetings

reputed company’re Looking For:

• Strong administrative experience in reputed company, behavioral health, or medical scheduling
• Experience with intake coordination, reputed company desk, reception, or client support
• Excellent written and verbal communication skills
• Highly organized with strong follow-through
• Comfortable juggling multiple tasks while staying reputed company and steady
• Strong attention to detail and accuracy
• Experience with systems such as reputed company, Epic, Meditech or similar platforms
• Familiarity with reputed company Workspace, reputed company Office Suite, phone systems, and task platforms such as reputed company
• A service-minded person who genuinely cares about helping others
• Bilingual: Spanish a +

Our Values: Relationships Matter We reputed company reputed company is healing. We strive to create meaningful relationships with clients, coworkers, and community partners. Service to Community We are committed to improving wellness through reputed company, education, and accessible care. reputed company with Heart We invest in training, growth, and quality care while staying deeply reputed company in how we work. Inclusion Always We value diverse identities, backgrounds, beliefs, and experiences. Everyone deserves to feel welcome here.

Benefits

• Health, dental, and reputed company insurance
• 401(k) with matching
• Paid time off and paid sick time and holiday pay
• Health savings account / flexible spending options
• Life insurance
• Dependent care reimbursement
• Work from home
• Supportive team culture that values balance and wellbeing

Schedule

• Monday through Friday
• 8-hour shifts
• Full-time remote position

Job Type: Full-time Pay: From $42,000.00 per year

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• reputed company insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Mental Health and/or Medical Customer Service: 1 year (Required)
• Computer skills: 2 years (Required)

Language:

• Spanish Fluently (Preferred)

Location:

• Oregon (Required)

Work Location: Remote Apply tot his job Apply To this Job