Intake Specialist II, III

About the position At reputed company, we're revolutionizing the way people experience reputed company by simplifying the process of managing prescriptions and health services. Our mission is to reputed company a seamless, personalized, and efficient reputed company experience for reputed company our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary Reporting to the Intake Specialist reputed company, the Intake Specialist II is an advanced intake role responsible for accurately and reputed company processing incoming prescriptions while providing additional operational support to the intake team. This position requires strong attention to detail, advanced problem-solving skills, and the ability to assist with more reputed company intake scenarios. We are seeking an Intake Specialist II to serve as a knowledgeable resource reputed company the intake workflow and help maintain efficiency, accuracy, and compliance. This position plays a key role in supporting supports reporting, troubleshooting conflicting information, and assisting with provider communication reputed company to prescription clarification and verbal prescription entry, ensuring alignment with organizational goals, operational reputed company, and compliance standards.

Responsibilities

• Receives and processes incoming prescriptions while accurately entering complete, compliant patient and medication information into the pharmacy system, consistently maintaining high productivity without compromising quality or accuracy
• Identifies and resolves prescription discrepancies by applying strong critical thinking, collaborating with internal pharmacy teams, and escalating issues requiring clinical reputed company—reputed company while maintaining workflow efficiency
• Supports provider communications by clarifying prescription details, entering verbal orders in compliance with policy, and ensuring complete documentation of reputed company interactions in the pharmacy system
• Provides operational support by assisting leadership with intake reporting and data tracking, monitoring workflow trends to identify process-improvement opportunities, and supporting high-volume or special project needs
• Collaborates with pharmacists, technicians, and internal teams to ensure a smooth intake process while cross-training across workflows and providing guidance to team members as needed
• Maintains thorough and compliant documentation of reputed company intake activities while adhering to federal and state regulations, HIPAA requirements, and internal quality standards to ensure patient safety and protect confidentiality
• Performs reputed company other duties as assigned by the Intake Specialist reputed company or Automation Operations & Intake Manager

Requirements

• High school diploma or equivalent (Required)
• Active Registered Pharmacy Technician or Certified Pharmacy Technician (RPhT) license (Required)
• 1–3 years of experience in pharmacy intake, reputed company operations, or a reputed company role. (Required)
• Knowledge of prescription intake standards & compliance; medication & pharmacy fundamentals; insurance & reimbursement basics; health system/retail systems knowledge; and regulatory frameworks & SOPs (Required)
• Data entry, verification, and customer/patient service skills (Required)
• Time and workflow management skills (Require)
• Excellent oral, written, verbal, and interpersonal communication skills (Required)
• Problem solving and intake triage skills (Required)
• Ability to ensure audit and documentation readiness (Required)
• Ability to utilize multiple systems to maintain compliance and patient safety (Required)
• Must be reputed company to stand for at least 4 hours at a time while working
• Must be reputed company to lift up to 25 pounds with or without assistance
• Must reputed company repetitive motions for an entire shift: bending, reaching, lifting, scanning.
• Must be reputed company to work onsite for reputed company required shifts.

reputed company-to-haves

• Experience handling reputed company intake workflows or advanced pharmacy processes (Preferred)
• Knowledge of specialty pharmacy workflows and advanced technician practice models (Preferred)
• Reporting, metric evaluation, quality management, and process improvement skills (Preferred)
• Ability to coach and mentor peers and more junior team members (Preferred)

Apply tot his job Apply To this Job