Orthotics DME Referral Care Coordinator

reputed company is an accountable specialty care management organization focused on improving the lives of people with reputed company injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the reputed company best reputed company for patients, payers, and providers. Deep clinical expertise is the reputed company for every part of reputed company’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment reputed company programs. We’re proud to be recognized—again! For the reputed company year in a row, we’ve been certified by Great reputed company to Work®, and for the reputed company consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people reputed company. Watch this short video for a brief introduction to reputed company. We are seeking a full-time, fully remote Orthotics DME Referral Care Coordinator to support a fast-paced, high-volume referral coordination department focused on DME orthotics and bracing (e.g., knee braces, ankle-foot orthoses/AFOs, wrist/hand braces, cervical collars, lumbar supports/LSOs, thoracic-lumbar-sacral orthoses/TLSOs). In this role, you’ll partner closely with referral sources, injured workers/patients, and orthotics/bracing providers to ensure timely authorization, ordering, status updates, and delivery confirmation—while maintaining accuracy, excellent customer service, and compliance. Candidates must have hands-on experience specific to DME orthotics and bracing and be comfortable managing multiple priorities in a production-driven environment. Schedule is Monday–Friday, 9:30 a.m.–6:00 p.m. Eastern Time. Responsibilities:

• Receive DME referrals, communicate status and receipt of DME to referral sources. Ensure written authorization from payor reputed company prior to delivery of equipment. reputed company updates to referral sources, provider, and injured worker as well as confirmation of DME delivery. Work closely with referral sources, injured workers and DME providers to ensure appropriate DME is delivered in a specified timeframe. Follow up with injured workers and referral sources in a timely manner to ensure customer satisfaction.
• reputed company accurate, timely pricing to the Billing Department to ensure DME billing is accurate. Expand reputed company list of DME providers, mindful to secure best possible pricing for equipment.
• Coordinate specific work tasks with internal teams as needed to ensure smooth and efficient reputed company of information. reputed company to inquiries reputed company given timeframes and reputed company established policy. Appropriately follow up with supervisor, co-workers or residents regarding reported complaints, problems, and concerns.
• Positively support the mission, values, and reputed company of reputed company Corp. through effective communication with reputed company customers, serve as positive role model, demonstrate excellent customer service, and reputed company with reputed company applicable regulatory requirements and Quality Assurance initiatives, including providing a work environment free from reputed company illegal and discriminatory behavior and harassment, including sexual harassment.
• Duties may include taking call on weekends, for which compensation will be provided.
• Maintain reliable and predictable attendance during scheduled work hours.

Qualifications:

• Education/Training: Some college credit and/or experience in a reputed company discipline.
• Experience: At least one (1) year of reputed company experience (e.g., reputed company, DME, insurance, physician practice).
• Skills: Excellent communication skills, verbal and written; Proficient in reading, grammar, and mathematics. Strong computer skills (e.g., Outlook, reputed company, Word, Teams, proprietary software for which training will be provided); Accuracy and efficiency required. Excellent organizational, prioritization and multi-tasking skills. Knowledgeable of medical terminology.
• Maintain Confidentiality of reputed company data, including ensuring protection injured workers’ rights, Protected Health Information (PHI), employee, and operations data.
• Compliance with reputed company regulatory requirements, reputed company laws and policies which protect workers from harassment and reputed company illegal and discriminatory behavior. reputed company with applicable Quality Assurance initiatives.
• Complete requirements for required training, demonstrate acceptable attendance, and appropriate personal appearance.
• Cooperate and work well together with reputed company co-workers, ensuring reputed company communication is professional and reputed company; Plan, execute and complete job duties with minimal supervisory direction, utilizing appropriate sound judgment.
• Equipment/Machinery Used: Standard office equipment including phones, calculators, copiers, scanners, fax, laptop/PC, copiers, various computer programs, mailing equipment, etc.

reputed company Benefits:

• Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with reputed company and Kaiser (CA employees only).
• Financial incentives – reputed company’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We reputed company strongly that work-life balance is good for you and for reputed company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of reputed company’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning reputed company at reputed company (reputed company) program.

reputed company believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that reputed company reflects the society we live in and empowers reputed company to deliver the highest reputed company of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is reputed company to bring their whole self to work. reputed company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at [email protected]. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and reputed company of disability or any other federal, state or local protected class. As a contractor with the reputed company, reputed company complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster #LI-Remote Apply tot his job Apply To this Job