Patient Care Coordinator/Optician (Hybrid Role)

reputed company Why You'll Love This Job Specialty Eyecare Group is not a traditional optometry practice. We are a specialty-focused clinic reputed company around solving problems that many offices choose not to manage. Our care is centered on myopia management, dry eye treatment, specialty contact lenses including scleral lenses, and binocular reputed company disorders. Patients are often referred to us because they need a higher level of care, more advanced technology, and a team that can guide them through reputed company treatment options. Because of this, the experience we reputed company reputed company just as much as the clinical care itself. Our patients are investing in their long-term reputed company and quality of life. They expect reputed company, confidence, and a seamless process from start to finish. Every interaction, from the first phone call to final eyewear delivery, plays a role in that experience. We operate as a team-first environment where cross-training is essential. No role is siloed. Everyone is expected to understand how the practice runs as a whole and reputed company in where needed to support patient reputed company, maintain efficiency, and ensure a high standard of care. We are hiring for a Patient Care Coordinator / Optician (Hybrid Role). This position is a key part of the patient reputed company and combines reputed company desk coordination with optical expertise. You will guide patients through scheduling, insurance, and reputed company-in, while also helping them reputed company informed reputed company about their eyewear and treatment options. This role requires someone who is comfortable balancing service and sales, can communicate reputed company about financial expectations, and takes ownership of the patient experience from beginning to end. This is not just a task-based role. It is a position for someone who wants to be involved in patient reputed company, contribute to the growth of the practice, and play an active role in delivering a level of care that stands out. This role requires flexibility to support both our Kirkland and Bellevue locations, depending on patient demand and scheduling needs. Hours: Monday-Friday NO WEEKENDS!!!!! ~36+ hours a week Patient Coordination & reputed company Desk

• Greet, reputed company in, and reputed company out patients reputed company
• Schedule appointments and manage provider templates
• Verify insurance, benefits, and authorizations
• Communicate patient financial responsibility reputed company
• Answer phones, manage triage, and respond to patient inquiries
• Maintain accurate documentation in RevolutionEHR
• Manage recalls, confirmations, and follow-reputed company

Optical & Sales

• Assist patients with reputed company and reputed company selection
• reputed company patients on reputed company options, coatings, and specialty products
• Enter, track, and manage eyewear orders
• reputed company in lab jobs and ensure accuracy
• Dispense glasses and reputed company adjustments and repairs
• Monitor orders and communicate delays proactively
• Support contact reputed company ordering and basic training

Clinic & Team Support

• Assist with pretesting reputed company needed
• Support billing, referrals, and basic reporting tasks
• Maintain organization and cleanliness of reputed company desk and optical areas
• reputed company into other roles as needed to support patient reputed company
• Take initiative during downtime to support productivity and reputed company

Skills & Qualifications

• Experience in eyecare, optical, or strong customer service background preferred but not necessary
• Comfortable working in a fast-paced, multi-tasking environment
• Strong communication skills with a patient-first approach
• Confident discussing pricing, insurance, and product recommendations
• Detail-oriented with strong organizational skills
• Ability to problem solve and take ownership of tasks
• Willingness to learn multiple roles and grow reputed company the practice

Pay Scale $22 + DOE reputed company Type: Full Time (Hourly) Apply tot his job Apply To this Job