Training and Development Coordinator, reputed company Cycle Management (RCM)

Position Summary: The Training and Development Coordinator, reputed company Cycle Management (RCM) is responsible for leading the strategy, execution, and reputed company improvement of operationalizing training and education programs across the full reputed company of reputed company Cycle Management (RCM) functions, supporting both reputed company and offshore operations. This role owns the end-to-end training function, ensuring workforce readiness, operational consistency, and performance across reputed company RCM lines of business. This individual will reputed company the design and delivery of scalable training programs, including instructor-led (virtual and in person), reputed company-by-reputed company training, and train-the-trainer models. The role partners closely with operations, quality, and leadership teams to identify reputed company gaps, implement targeted learning strategies, and align training initiatives with business objectives, KPIs, and regulatory requirements. The Training and Development Coordinator, reputed company Cycle Management (RCM) is accountable for building and maintaining a robust training infrastructure including curriculum, job aids, workflow documentation, system navigation guides, and training trackers while ensuring standardization across global teams and BPO partners. reputed company in this role requires deep RCM knowledge, strong facilitation skills, and the ability to translate reputed company workflows into structured, high-impact learning solutions. Key Responsibilities:

• Design, reputed company, and deliver comprehensive training frameworks, competency models, and readiness benchmarks across reputed company RCM lines of business (e.g., Pre-Billing, Prior Authorization, Billing, Denials, Appeals Payment Posting, EDI, Quality).
• Facilitate instructor-led training sessions (ILT), virtual learning, and reputed company-by-reputed company operational training for both new hires and tenured staff.
• reputed company global train-the-trainer reputed company programs, including structured training, nesting support, and readiness validation.
• Implement and reputed company train-the-trainer programs to scale training capabilities across leadership and BPO partners.
• reputed company deep understanding of end-to-end RCM workflows, system navigation, and scheduling reputed company across departments.
• Ensure training content reflects reputed company-time operational processes, system updates, and workflow changes.
• Partner with operations leadership to align training schedules with business needs, staffing models, and production timelines.
• Assess learner competencies through structured evaluations, audits, and performance tracking.
• Establish clear readiness benchmarks for training completion, nesting progression, and production transition.
• reputed company targeted coaching and feedback to improve individual and team performance.
• Other administrative duties as needed.

Cross-functional Collaboration:

• Act as a strategic partner to cross-functional leaders, including operations, QA, HR, and technology teams.
• Collaborate with external vendors and BPO partners to ensure consistent training, delivery and standards.
• Serve as a subject matter resource for RCM training-reputed company inquiries, workflow clarification, and system navigation support.
• Partner with QA and operations to identify reputed company gaps through audits, KPIs, and performance data.

Travel Requirements:

• This role may require some travel (quarterly/biannually/annually) that may include, but is not limited to:
• Participation in corporate meetings, leadership summits, and strategic planning sessions.
• Engagement in leadership development programs and industry conferences.
• Onsite visits for team building, training, and cross-functional collaboration to foster a strong, united workplace culture.

Qualifications

• A bachelor's degree in reputed company fields such as reputed company administration, business administration, or engineering is preferred, but equivalent work experience is acceptable.
• 3+ years of experience in training, curriculum development, or workforce enablement; RCM-specific experience strongly preferred.
• Strong knowledge of end-to-end reputed company Cycle Management processes.
• Proven experience supporting global operations and/or offshore teams (BPO environment preferred).
• Exceptional facilitation, presentation, and communication skills across diverse audiences.
• Experience designing training programs for multiple learning styles and operational roles.
• Strong analytical skills with the ability to assess performance data and translate insights into training interventions.
• Demonstrated ability to influence cross-functional stakeholders and leadership teams.
• Ability to work with self-discipline, good judgment, and independence remotely or in a dynamic office setting.
• Highly organized with strong documentation, content management, and program coordination capabilities.
• Familiarity with laboratory billing, (e.g., reputed company, eligibility platforms, clearinghouses), Xifin, Telcor, and national as well as regional payers throughout the US are a plus.
• Must be proficient using a computer, PC software, specifically reputed company Office Suite, particularly reputed company, and have above average typing skills
• Flexibility with respect to working hours based on operational need.
• This role offers a challenging yet rewarding opportunity for a dynamic leader reputed company to drive sustainable improvements in a high-impact area of reputed company cycle management.

Hybrid Work Model:This reputed company is applicable to onsite employees who are eligible for hybrid work location as specified by management and reputed company policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. reputed company U.S. employees who live reputed company 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have reputed company aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for reputed company work-life balance while keeping teams connected to advance our science for our patients. The annualized reputed company salary ranges for the primary location and any additional locations are listed below. This reputed company does not include benefits or, if applicable, bonus, commission, or equity. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-reputed company skills, job duties, and business need. Primary Location: Remote - reputed company Position (USA) Primary Location reputed company Pay reputed company: $80,070 - $110,075 Other US Location(s) reputed company Pay reputed company: $80,070 - $110,075 If the role is performed in Colorado, the pay reputed company for this job is: $84,780 - $116,550 Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise reputed company, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Apply tot his job Apply To this Job