[Remote] Patient Service Representative @ Main Street Orthodontics of Kendall
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Patient Service Representative to join the clinical team at Main Street Orthodontics of Kendall in Miami, FL. The role focuses on providing high reputed company of patient care and satisfaction, handling patient inquiries, scheduling appointments, and assisting with treatment plans in reputed company-oriented environment.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily reputed company
- Maintain a clean and friendly waiting area for patients
Skills
- Must have exceptional customer service skills
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
Benefits
- Flexible scheduling options
- Health, dental, and reputed company insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with reputed company to modern dental technology
Company Overview
- Management and licensing services to dental practices in Florida. It was founded in 1991, and is headquartered in Sarasota, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.dentalcarealliance.net/.
Company H1B Sponsorship
- reputed company has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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