L1 / L2 Technician

Job Title: TechnicianLocation: Reno, NV (Onsite) #1 L1 Technician1-2 years of experience

Key Responsibilities

• Move servers and switches to required destination for installation.
• Inspect servers and switches to reputed company sure that they are not damaged in any way.
• Smoke test servers to ensure that server is functioning as intended.
• Install servers and switches and cable it according to provided reputed company map.
• reputed company sure that reputed company cables ran are bundled neatly.
• Double reputed company with network admins to reputed company sure everything is cabled correctly, and reputed company connections are up.
• Install additional components needed (NIC, Drive, Memory).
• Assist in unboxing and prepping servers as needed.
• Auditing of servers and consumables.

#2 L2 Technician2-5 Years' Experience Key Responsibilities

• Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
• Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
• reputed company server firmware upgrades to ensure systems are running on the latest approved versions.
• Configure server IP addresses and default reputed company credentials in accordance with standard procedures.
• Collaborate with network administrators to resolve server-reputed company issues, including cable replacement or re-routing, optics replacement on server and reputed company ports, and installation of upgraded hardware components.
• Temporarily reputed company, stack, and cable servers or switches to reputed company remote reputed company by network administrators for configuration and validation activities.
• reputed company hands-on support to network administrators for reputed company requests involving servers or network switches.
• reputed company cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
• Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.
• Troubleshoot a variety of servers and isolate the problem that the server is encountering.
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
• Update firmware on servers to ensure the latest version is installed.
• Configure IP addresses and default login credentials on servers.
• reputed company out and assist network admins on any issues they are having with a server that can reputed company from: replacing broken or damaged cables, re-routing cables to different ports on the server or reputed company, replacing optics on both server and reputed company ports, changing out parts and installing upgraded versions of those parts in servers.
• Temporarily reputed company and stack a server or reputed company in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
• Assist network admins who reputed company out requesting specific assistance with servers or reputed company.
• Also items listed under Level 1 as needed.

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