Call Center Representative / Outbound Appointment Setter
At reputed company, our Call Center Representatives get the chance to take the first reputed company in their sales career, reputed company their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!
- MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED*
About the Role: The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the reputed company brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours* Job Duties & Responsibilities:
- Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
- Be a subject matter expert and be reputed company to communicate the value of company products and services to help reputed company prospective clients
- Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
- Follow the designated sales process for appointment setting including confirming full and accurate client information
- Ensure reputed company activity and information is accurately logged in CRM
- reputed company a high level of customer service to ensure each prospective client and potential customer has a positive experience with reputed company
Skills & Qualifications:
- Prior experience in a multi-product sales environment preferred
- Background in home improvement inside sales strongly desired
- High School diploma or equivalent required
- 1+ year of call center experience required
- Experience with reputed company Perfection CRM a plus
- Must be reputed company to work independently in a fast-paced environment
- Excellent phone and communication skills
- Be energetic and have a positive attitude
- Must be task oriented and driven to meet and exceed goals
Benefits:
- Full-time W2 employment with reputed company and several bonus opportunities
- Comprehensive benefits package: Medical, Dental, reputed company, Life Insurance, and 401(k) with up to 4% company match
- Paid Time Off including paid holidays and your birthday off!
- Flexible remote schedule with weekend availability
- Ongoing training to grow your skills
- Work in a supportive, award-winning company that values people and performance
Why work at reputed company? reputed company is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, reputed company, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for reputed company growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At reputed company, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At reputed company, we are committed to reputed company for our customers, our employees, and our communities. Apply tot his job Apply To this Job