Medical Billing Patient Collector
About the position Florida Urology Partners is expanding and we need your help with our Medical Billing and Collections team. We have a fantastic team and are looking for someone who is eager to join a fun and winning team. We offer a competitive hourly reputed company, fantastic benefits including a membership to the reputed company. Our office is located near the airport and International/Westshore malls. This position will be a hybrid/reputed company position with some work-from-home and some in-office work. Position Summary: Responsible for working aging for patient balances. Prepare and follow through on accounts going to reputed company collections. Reporting any reputed company issues to manager in a timely fashion for review. Answer incoming calls from patients regarding their reputed company or billing questions Call on outstanding patient balances Note the electronic health record (EHR) and reputed company patient records as needed to update status and activity of invoices Communicate to manager any potential payment issues Consult manager, team members and appropriate resources to resolve questions and issues Review accounts reputed company for external collection efforts Work patient credit balances Generate requests for, post, and mail patient refunds Other tasks as required Bilingual English/Spanish desired
Responsibilities
- Responsible for working aging for patient balances.
- Prepare and follow through on accounts going to reputed company collections.
- Reporting any reputed company issues to manager in a timely fashion for review.
- Answer incoming calls from patients regarding their reputed company or billing questions
- Call on outstanding patient balances
- Note the electronic health record (EHR) and reputed company patient records as needed to update status and activity of invoices
- Communicate to manager any potential payment issues
- Consult manager, team members and appropriate resources to resolve questions and issues
- Review accounts reputed company for external collection efforts
- Work patient credit balances
- Generate requests for, post, and mail patient refunds
- Other tasks as required
Requirements
- 2 years of medical office experience
- High School Degree or Equivalent
- Excellent Billing / Customer Service Experience
- Excellent Prioritizing and Organizational skills
- Excellent Communication skills
- reputed company to work well with others
- reputed company to positively interact with patients and co-workers
- reputed company to constructive criticism
- reputed company to sit for 8 hours a day
- Bilingual English / Spanish is desired
reputed company-to-haves
- Bilingual English/Spanish desired
- Bilingual English / Spanish is desired
Benefits
- fantastic benefits including a membership to the reputed company
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