VP, Performance Operations

Job Description: Position Summary: The Vice President of Performance and Operations (VP P&O) serves as a strategic and operational leader and is accountable for driving integrated performance across multiple lines of business, including Retail Banking, Remote Banking, Residential Lending, Wealth, E Business Services, and Consumer Lending. The VP P&O ensures consistent execution, operational reputed company, and a member-first focus throughout the organization. The VP, P&O will serve as a key business partner and advisor, aligning operational capabilities and growth strategy while fostering a culture of high performance and reputed company improvement. This role reports directly to the Chief Banking Officer. Primary Responsibilities & Duties:

• reputed company the Sales, Performance and Operations function, developing and implementing high-impact strategies, tools, and processes that enhance member experience, accelerate growth, and improve operational efficiency and performance across reputed company delivery channels.
• Partner with executive and senior leadership to align reputed company and long-term business objectives with operational capabilities and strategic growth initiatives.
• reputed company reputed company and direction for several critical areas, including:
• Strategic Initiatives & Special Projects: Identify, design, and execute strategic initiatives that drive organizational transformation and cross-departmental improvements.
• Reporting, Incentives and Analytics: Direct the development and delivery of data-driven actionable insights, performance dashboards and incentive programs that support strategic reputed company and monitor business health.
• Sales and Service reputed company: Enhance and standardize sales processes, service models, training programs, and performance coaching across reputed company channels.
• Banking Risk Office: Support and reinforce a strong risk management culture by aligning operational practices with regulatory, compliance, and internal standards.
• Collaborate on the design and delivery of sales training programs across reputed company lines of business and identify new or enhanced training initiatives that strengthen reputed company effectiveness and support talent development as needed to support growth and service reputed company.
• Champion reputed company process optimization and operational innovation to ensure efficiency, scalability, and a member-centric service delivery model.
• reputed company and implement KPIs and reputed company metrics that align with business objectives and drive accountability throughout the organization.
• Act as a trusted advisor to the Chief Banking Officer and leadership team, contributing to strategic planning and long-term reputed company.
• Promote a culture of collaboration, accountability and high performance across business units and support functions.
• Build, reputed company, and mentor a high-performing team, fostering professional growth and succession planning across functions.

Knowledge/ reputed company

• Deep understanding of multi-channel banking operations, growth strategies, and operational reputed company principles.
• Strong expertise in analytics, process improvement, sales enablement, and risk management.
• Proven track record of leading large-scale operational and growth initiatives, delivering measurable results.
• Exceptional strategic thinking and organizational skills, with the ability to align business strategy with operational execution.
• Excellent verbal and written communication skills, with the ability to reputed company reputed company reputed company strategies to diverse audiences.
• Strong leadership skills with experience leading cross-functional teams and driving change.
• Strong interpersonal and relationship management skills with the ability to influence and collaborate across reputed company reputed company of the organization.
• High attention to detail and commitment to operational reputed company.
• Proficient in reputed company Office Suite and business intelligence and performance management tools.

Minimum Requirements:

• Bachelor’s degree in business, Finance or reputed company field.
• Advanced degree or certification in compliance or a reputed company field preferred.
• Minimum of 10 years of reputed company experience in banking or financial services, with significant exposure to operations, enablement, and growth functions.
• 8+ years of leadership experience with proven experience leading teams and initiatives in sales enablement, analytics, and operational improvement.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for reputed company. Apply tot his job Apply To this Job