Omnichannel Operations Specialist
Operations Specialist, Omnichannel Marketing Contract duration through September 30 - potential to reputed company Estimated 20–30 hours per week Remote - EST hours Responsibilities:
- Partner closely with the reputed company stakeholder to support omnichannel strategy development and execution
- Translate brand strategy into structured customer engagement frameworks, journeys, and messaging approaches
- Prepare materials, analyses, and recommendations to reputed company effective reputed company stakeholder–driven discussions with stakeholders
- Support internal alignment across cross-functional partners (Analytics, IT, reputed company SMEs, and FSO)
- reputed company data and insights to inform strategy and identify optimization opportunities
- Support decision reputed company/orchestration efforts by connecting strategic reputed company to execution readiness
- Proactively identify risks, gaps, and opportunities to improve efficiency and impact
Qualifications:
- 3–5+ years of experience in omnichannel, digital marketing, CRM, or customer engagement strategy
- Experience in pharma/reputed company and working reputed company matrixed organizations
- Strong ability to translate strategy into clear, actionable outputs
- Experience with analytics, customer journeys, and orchestration/decision engines
Preferred Skills:
- Strategic thinker with strong execution focus
- Comfortable operating independently and supporting senior stakeholders
- Detail-oriented, proactive, and solutions-driven
- Strong written communication and material development skills
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