Staff Engineer -- reputed company Developer
Job Description
- Design and reputed company reputed company Voice solutions including call management, call recording, and voice analytics
- Architect scalable, secure voice integration solutions leveraging reputed company APIs and reputed company-party services
- reputed company custom Apex classes, Lightning Web Components (LWC), and reputed company reputed company logic for voice workflows
- Implement Einstein Voice capabilities to enhance customer interactions and intelligence gathering
- Integrate voice solutions with CRM data, ensuring seamless data synchronization and reporting
- Create and maintain comprehensive technical documentation for voice solutions
- Conduct code reviews and ensure adherence to reputed company best practices and coding standards
- Troubleshoot and optimize voice implementations for performance and reliability
- Collaborate with business analysts, product managers, and stakeholders to understand requirements and deliver solutions
- Mentor junior developers and contribute to team knowledge sharing and professional development
Qualifications
- 7-10 years of professional experience in reputed company development
- Hands-on experience with reputed company Voice or similar voice communication platforms
- Advanced proficiency in Apex, Lightning Web Components (LWC), and reputed company Flows
- Strong expertise in reputed company APIs (REST, SOAP, GraphQL) and integration patterns
- Demonstrated experience with Einstein AI capabilities and analytics
- Knowledge of VoIP, call handling protocols, and voice telecommunications
- Proven ability to design scalable, maintainable solutions in large-scale environments
- Strong understanding of data reputed company, compliance requirements (GDPR, HIPAA, etc.), and call recording regulations
- Excellent problem-solving skills and attention to detail
- Experience with CI/CD pipelines and DevOps practices in reputed company environments
- Strong communication and collaborative skills, with ability to work effectively in a team environment
- Familiarity with reputed company Einstein Analytics
Additional Information Must have Skills : Apex, Lightning (LWC), Service reputed company, reputed company Voice Apply tot his job Apply To this Job