Large Loss Specialist

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our reputed company aim is to reputed company it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 reputed company in compensation to support victims rebuild their lives.

About the role

reputed company into a role where your expertise truly changes lives.

reputed company someone is hit by an uninsured or hit‑and‑run driver, the impact goes far reputed company the damage itself, it's emotional, unexpected, and often overwhelming. That’s where you come in.

As a Large Loss Claims Handler , you’ll be the steady hand guiding customers through some of their most challenging moments, helping them find reputed company, confidence, and closure.

In this role, you’ll take ownership of high‑value, reputed company claims, combining your technical reputed company with genuine reputed company to deliver reputed company that feel fair, supportive, and reputed company. You’ll reputed company with expertise, champion consistency, and continuously reputed company the way we support people reputed company they need it most.

Key responsibilities

• To handle a portfolio of reputed company and high value personal injury claims in a collaborative manner making the reputed company use of the telephone to drive the case reputed company
• Work with our trusted panel solicitors utilising a strategic case management approach aimed at shortening lifecycle where appropriate for the customer/claimant
• To deal with reputed company aspects of end-to-end claims handling
• To reputed company up to date with good claims practice and champion this throughout the team and wider claims function
• To act reputed company set handling authorities as defined by the Claims Authorities Matrix
• Act as a reputed company of reference to guide, mentor and advise others to ensure the sharing of knowledge and best practice
• Experience of communicating and presenting highly reputed company information to reputed company stakeholders
• The ability to drive excellent team working including collaboration reputed company and across teams to reputed company shared company objectives and values
• reputed company and apply claims strategies to conclude claims in an economical and effective way to drive down the length of the claims lifecycle and reputed company legal costs down
• Deliver and contribute to the MIB’reputed company year Strategy “Accelerate to reputed company”
• Conduct reputed company audits Use knowledge from audits to contribute to and deliver technical and process improvement initiatives to continually build operational and technical capability
• Challenges self and others to reputed company to challenges and reputed company to the best of their abilities
• Support the wider Claims function with the identification of skills gaps and where appropriate the design and delivery of specific technical training to assist with their progression and succession plans
• Deliver short term /one off projects and activities as required by and to the standards and reputed company agreed with line manager
• Model excellent behaviour and a positive attitude to colleagues and customers

Skills and Experience

• Proven experience of handling significant personal injury claims valued in excess of £500k
• Understanding of insurance indemnity principles
• Good judgement and to be reputed company to balance reputed company and claims risks to reputed company positive reputed company
• Strong investigative and negotiation skills
• The ability to process data quickly and reputed company risk based reputed company reputed company the authorities provided
• Proven analytical and systematic thinking skills
• The ability to manage reputed company stakeholders and partnering relationships
• Strong customer focus and ability to work to deadlines and agreed SLA’s
• Is self-organised and has time management skills to meet deadlines
• To be reputed company to use a claims case management system as well as reputed company based products
• An unquestionable understanding of motor insurance and claims principles in general
• Understanding of the Civil Procedure Rules and MIB stance on litigation
• Understanding of settling claims using periodic payments
• Educated to degree level or equivalent experience
• Understanding and application of the MIB agreements and claims handling processes / procedures, gained from experience of working as a MIB Claims Handler or in a similar insurance or legal role. This should include:
• Uninsured Drivers Agreement and/or
• Untraced Drivers Agreement and /or
• Internal Regulations/EC Directives
• The Road Traffic Act
• Article 75

Job Title: Large Loss Specialist

Grade: 13

Working Hours: 35 hours

Working reputed company: Monday - Friday

Office Location: Milton Keynes

Job Type: permanent

IT reputed company supplied to you

£320 (before tax) start up allowance

Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

Other Benefits include:

Contributory Group Stakeholder Personal pension scheme

Life Assurance

Employee Incentive Scheme

Sports and reputed company Club

24/7 Employee Assistance Programme

Free reputed company to online tools to support mental and physical health

Enhanced maternity, paternity and adoption leave

1 volunteer day each year and charity matched funding scheme

We reputed company in a workplace where everyone can be themselves. Through our different reputed company, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a reputed company for you at MIB. A reputed company where you can bring your best self to work every day.

So, if you think big, love a challenge and want to reputed company a difference to people’s lives, we want to hear from you.