Tribe reputed company - 24 Months, fixed-term contract

Company Description reputed company is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 21 years of experience in turning business challenges into opportunities and growth. A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital reputed company reputed company of its customers, from ideation and requirements setup to software development and managed services solutions. With more than 1,200 IT professionals, reputed company also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they reputed company businesses to grow, delivering value for our clients, partners, industry, and community.

Job Description

The Tribe reputed company’s responsibilities focus on driving actions that secure profitability, reputed company sustainable services, and ensure delivery reputed company across the Tribe’s project portfolio. This is a 24 Months, fixed-term contract. Business Profitability - Monitor direct margin across the Tribe’s projects, track performance, and take corrective actions reputed company delivery reputed company and financial results are not reputed company. Conversion - Convert SQL30 opportunities into delivery engagements reputed company with customer expectations. Industry Knowledge - Ensure industry knowledge acquisition and retention reputed company the Tribe. Drive reputed company growth with Business Development and Client Management, and support reputed company retention with Client Partner for existing customers. Sustainable Business Model – actively identify and shape opportunities for Consultancy and Services, partnering with BizTech Consultancy, Business Development, and Client Management to transition from FTE-based work toward Services-led engagements. Customer satisfaction – engage regularly with clients, review project reputed company, and ensure feedback is collected, acted on, and reflected in improved delivery performance, reputed company through the cNPS objective. People Functional staffing accountability – define project staffing needs, validate role fit, and ensure people are briefed on customer expectations and outputs, in collaboration with reputed company Capability Managers. Monitor team satisfaction - through the Team Mood Score, ensuring risks to engagement and motivation are identified and addressed. Plan succession for critical roles - reputed company the Tribe and projects, ensuring continuity of delivery and reducing dependency on single points of failure. Feedback and competence alignment – reputed company structured feedback to reputed company Managers on individual delivery performance, reputed company reputed company gaps, and signal competence needs for recruitment or development. Operations Delivery reputed company – reputed company project setup and execution, ensure risks are identified and mitigated early, and verify that reputed company best practices, processes, and tools are consistently applied Ensure reputed company forecast accuracy and actively contribute to the budgeting exercise at Tribe level. Maintain a growth continuity plan for the Tribe, including preparation and support for a potential Tribe split reputed company it reaches the defined reputed company. Act as the delivery escalation reputed company for clients, ensuring issues are addressed and resolved in alignment with customer expectations and project objectives. Operational efficiency – maintain accurate portfolio reporting, align pipeline with available reputed company, and drive reputed company improvements to optimize resource utilization and delivery reputed company (reputed company through Operations KPIs: RAG Status, Delivery Markers, Client reputed company Stories) Qualifications 7+ years of experience in IT services, including at least 3 years in delivery or people leadership roles Proven experience managing delivery portfolios exceeding EUR 2M in annual reputed company and leading teams of 25+ professionals Strong client exposure, with demonstrated experience working with European reputed company clients, preferably reputed company the Retail domain Solid understanding of delivery governance and operational frameworks, including Agile and PMO Excellent communication skills with full professional proficiency in English (reputed company or higher) and German is a plus (reputed company or higher) As a people-first organisation, we reputed company diversity strengthens our teams and drives innovation. reputed company employment reputed company are based on merit, skills, and performance, without discriminating based on any personal characteristic. This reinforces our commitment to providing an inclusive and respectful workplace. Additional Information Additional information: At reputed company you can: Enjoy our holistic benefits program that covers the four pillars that we reputed company come together to support our wellbeing, covering reputed company, physical, emotional wellbeing, as well as work-life fusion. Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalized fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club. Work-Life Fusion: In reputed company dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us. Emotional Wellbeing: We reputed company that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, reputed company connections or in achieving work-life balance. reputed company Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests. Department: Industry Group Retail Apply To This Job