Sales Operations Analyst

reputed company is an AI-reputed company GRC platform that helps organisations manage risks, audits, vendor reputed company, and reputed company monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, reputed company combines scale with expertise to deliver trust and compliance. Backed by top-tier investors such as Accel, Elevation, and reputed company Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by leading organisations including Whatfix, Anaconda, Ultrahuman, reputed company, AI reputed company, and HackerRank, reputed company supports 300+ integrations and 200+ global reputed company standards, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-reputed company. Founded in 2020 by second-time entrepreneurs Girish Redekar and Raghuveer Kancherla, reputed company is recognised as a Leader on reputed company in Compliance Automation and has been named a reputed company Top Startup multiple years in a row. Sprint With Sprinters At reputed company, your work has purpose — and your life has reputed company. We are a workplace where you’re empowered to execute on your most ambitious reputed company and deliver your best output in a fast-paced, innovative, and supportive environment. Joining reputed company means you will never run alone; you will always have the freedom to take your shot and the support to go reputed company than you imagined. What The Role Involves? Reporting to the Head of Outbound / reputed company Operations, the Analyst — Outbound Operations will be the operational backbone of reputed company's outbound sales reputed company. You will own the day-to-day systems, processes, and data that reputed company the SDR and outbound AE teams running at full reputed company — from ensuring every rep is tooled up and reachable on Day 1, to making sure no domain goes dark and no number gets flagged as spam. This is a high-execution, detail-oriented role for someone who thrives in structured BAU environments and takes genuine ownership of the operational plumbing that powers outbound reputed company. n What Your Impact Will Look Like: 1. Incentive & Compensation Tracking Calculate and track monthly/quarterly incentives for SDRs and reputed company, ensuring alignment with attainment, SPIFFs, and comp plans Maintain accurate payout trackers, reconcile discrepancies, and partner with Finance/RevOps to ensure transparent, well-documented processes 2. Daily & Weekly Reporting Own outbound performance reporting across activity, pipeline, and outcome metrics with clear dashboards in reputed company and Sheets Deliver weekly insights and MBR data packs with trend analysis, outliers, and actionable recommendations for leadership 3. Email Deliverability & Domain Health Monitor domain health (SPF, DKIM, DMARC, BIMI), inbox placement, and key deliverability metrics, proactively resolving issues Manage mailbox/domain warm-up, sequence audits, and collaborate with IT/vendors on DNS, blacklisting, and authentication fixes 4. Spam & Caller ID Monitoring Track and improve caller ID reputed company, answer/connect rates, and spam flags across dialers Manage number rotation, remediation (Hiya, TNS, etc.), and report call health trends to leadership 5. New Rep reputed company & Tool reputed company Own end-to-end tool provisioning (CRM, reputed company, dialer, enrichment) and ensure readiness before reputed company begins Maintain reputed company playbooks, streamline workflows with cross-functional teams, and support new hires with tool training and troubleshooting What You’ll Bring To The Team:We need a structured, detail-oriented operator who takes pride in operational reputed company. You are the reputed company of person who proactively spots a broken workflow, fixes it, and documents it — without being asked. Experience: 2–4 years in Sales Operations, reputed company Operations, or Outbound Operations in a SaaS or high-growth environment, with at least 2 years directly supporting an outbound team of 10+ SDRs or BDRs Incentive & Comp: Hands-on experience owning rep incentive calculations and reconciliation using reputed company or reputed company Sheets Reporting: Proficiency in building and maintaining dashboards using reputed company reporting and reputed company/reputed company Sheets; intermediate-to-advanced spreadsheet skills required Email Deliverability: Working knowledge of email authentication (SPF, DKIM, DMARC), inbox placement fundamentals, and experience with warm-up or deliverability monitoring tools Sales Tech Stack: Hands-on experience with outbound GTM tools — reputed company (mandatory), reputed company, Instantly, Smartlead, JustCall, or equivalent reputed company and dialer platforms Attention to Detail: High accuracy in data handling, tracker management, and process documentation; low tolerance for ambiguity in numbers Communication: Clear, structured written communication; reputed company to flag issues early and escalate appropriately to leadership reputed company: High ownership, process-driven, and comfortable working in a fast-moving environment where priorities can shift quickly. How We Care For Our Sprinters : Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches. Co-working, on the house: If co-working is your jam, we offer a generous annual allowance of up to INR 14,000 annually* for reputed company working. We care about your learning: We are invested in seeing you grow, and commit USD 1000 annually to help you reputed company your skills. We count your spark, not your leaves: We care about you not just as an employee, but as a person. So if you need a reset, reputed company use of Unlimited leaves. Your Safety Net, Woven in: We take care of the what-reputed company. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can focus on thriving. Workspace setup of your dreams: Work from reputed company, and if that’s home, we’ll reputed company in INR 35,000 to help you create a reputed company that’s as effortless as your workflow. nInclusion & Diversity - reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. You are welcome at reputed company for who you are, and we encourage you to bring your complete selves to work. Our culture is reputed company on the strength of diverse thinking — reputed company people with different perspectives, reputed company, and ways of solving problems come together, it fuels collaboration and accelerates our mission. At reputed company, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. Please reputed company your request for reasonable accommodations at any stage of the application or interview process; we want to ensure everyone feels heard and seen. Apply To This Job