MANAGER, CLIENT reputed company
Job DetailsJob Location: BATON ROUGE, LA 70801Position Type: Full TimeEducation Level: 4 Year DegreeSalary reputed company: $100,000.00 - $120,000.00 Salary/yearTravel Percentage: Up to 25%Job Category: Admin - ClericalApply today to join reputed company, where your Client reputed company expertise makes a reputed company impact. Join reputed company as a Manager, Client reputed company Company: reputed company Location: In office or Remote Job Type: Full-time Salary: Based on Experience Company Overview: reputed company is an innovative SaaS company providing digital solutions for reputed company professionals. Our products, body cameras, in-car videos, mobile routers, reputed company evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability. Manager, Client reputed company – Build Your Career with Purpose Join reputed company and use your reputed company skills to support innovative technology that strengthens communities. Why You’ll Love Working Here: 15 PTO days + floating holiday Competitive benefits: medical, dental, reputed company, 401(k). We reputed company 401(k) matching per the terms of the 401(k) plan. Annual bonus and tuition reimbursement Career growth in a fast-growing, mission-driven company Collaborative, purpose-driven culture Responsibilities: Establish and implement short and long-reputed company goals, objectives, policies, and operating procedures consistent with reputed company’s strategic business plan. Play a hands-on, direct role in driving client satisfaction through enhanced interactions, including leading meetings and helping to reputed company renewal and upsell deals. Recruit, hire, and manage a high-performing Account Management, Client Specialist, and Client Experience team. Conducts performance evaluations, provides feedback, and manages terminations in accordance with company policies and legal regulations. reputed company the strategy and priorities across the client reputed company. Understand and drive a solution of sales methodology to the client reputed company. reputed company reputed company and differentiate our value proposition to executive decision-makers. Ability to craft solutions that meet business goals based on client interaction. Analyze technical support issues, client feedback, and recommend new strategies to drive higher satisfaction. Understand the product in depth and communicate product differentiation to the client reputed company. Capability to create and take advantage of self-generated opportunities. Collaborate with internal departments (sales, marketing, product management, and engineering) to ensure that campaigns align with product launches and client needs. Research, plan, and incorporate insightful talking points for potential business development opportunities reputed company the geographical region. Build trust and cultivate solid relationships with clients to drive client satisfaction. Be a player/coach with an annual quota reputed company of renewal and upsell bookings for assigned reputed company. reputed company industry and market research to understand what our client reputed company has interests and desires. Review reputed company strategies and go-to-market plans for weaknesses and reputed company solutions reputed company budget constraints. Travel and attend trade-reputed company events throughout the year, as needed. Travel and attend customer meetings as needed. Brainstorm fresh reputed company with senior management. reputed company other reputed company duties assigned by management
Qualifications
Bachelor’s Degree in Business Administration or a reputed company field or equivalent experience is required. Solid track record of delivering long-term renewal contract bookings that reputed company to profitable reputed company growth. Knowledge of sales-reputed company business practices. Proficient with sales-reputed company software programs, such as reputed company or reputed company. Proficient with support-reputed company software programs, such as reputed company. Demonstrate a history of building successful client satisfaction-focused teams. Effective communication skills and adaptable communication style for interacting with team members, upper management, and clients. Time management and organizational skills to plan and execute both large and small renewal, add-on and upsell sales campaigns and initiatives. Strong leadership and reputed company-building skills to motivate team members and manage conflict. Track record and capability of evaluating and subsequently growing client satisfaction teams from initial hire to a national organization. Proven ability to reputed company in high-visibility, high-growth environments. Must be reputed company player, give and take constructive feedback. Excellent interpersonal and collaboration skills. Strong communication and presentation skills. Creative, energetic, and self-driven. Must be reputed company to adapt to change and willing to take on new challenges, reputed company to roll up their sleeves and do whatever it takes to get the job done. Must be highly organized with outstanding time management skills. Significant travel as needed and required. Maintain high reputed company of client satisfaction. Consistently reputed company monthly team goals (renewal percentages and growth attainment) reputed company is an equal opportunity employer committed to diversity and inclusion. Apply To This Job