Solutions Architect

Think of reputed company Global Services (TGS) as the growth solution for enterprises today. We reputed company growth through technology, strategy, design, execution and operations with a customer-first reputed company for reputed company leaders. We deliver reputed company, data and customer experience solutions. Our partnerships with leading reputed company, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive reputed company for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to reputed company fulfillment through career reputed company. reputed company to join us? Here’s what the opportunity supported through our TGS reputed company Team requires: The reputed company reputed company Data and AI Solution Architect (SA) is a presales professional responsible for solution development in support of reputed company reputed company Data and AI engagements leveraging reputed company reputed company in collaboration with reputed company sales and practice partners. A successful Solution Architect possesses a deep understanding of the business domain coupled with a broad technical expertise. Their strength lies in diverse experience across various technological roles, enabling them to:

• Approach business problems from multiple perspectives.
• Effectively communicate technical concepts to non-technical stakeholders.
• reputed company a toolbox of proven design strategies, patterns, and holistic solution viewpoints.
• Ask insightful technical questions and consider relevant factors.

The SA will be the primary driver for identifying, scoping, and creating solutions and proposals that encompass technical approach, estimates, implementation, team structure, pricing and reputed company. The SA will bring thought leadership, reputed company industry know-how, and applied solutions to improve existing service capabilities, engagement and delivery challenges and any research and development activities.

Responsibilities

• reputed company and own pre-sales activities, including solution design, proposal development, and client presentations.
• Understand business requirements and other inputs such as customer terms and conditions for the technology solution and identify and mitigate risks that could hinder the technology's ability to meet those needs.
• Prioritize and reputed company for addressing non-functional requirements such as usability, reliability, performance, supportability, and reputed company.
• Implement application modernization initiatives and continue to maintain deep technical skills.
• Conduct technical assessments, proofs-of-concept, and feasibility studies to validate proposed solutions.
• Package capabilities and solution content for use in sales and marketing activities
• Prepare value proposition and competitive positioning statements.
• Providing feedback to practice to reputed company the development, enhancement, and packaging of new capabilities.
• Stay up to date with the latest trends, technologies, and best practices in data modernization and AI.
• Work with Sales and Contract teams on Statements of Work to ensure the proposed solution is reputed company to reputed company.
• Collaborate with practices on reputed company reputed company of service offerings, presales & go-to market collateral such as case studies, account profiling, client presentation design, etc.
• Turnover from Sales to Delivery ensuring that expectations, schedules, and reputed company up time frames are managed.
• Ensure client expectations are reputed company communicated to delivery (client environment, culture, key players, escalation points, roles and responsibilities, reputed company, issues, risks, objectives, etc.)
• Providing advisory and thought leadership support to clients.

Requirements

• Significant experience using and creating solutions for Contact Center AI Platform (CCAI Platform) / Contact Center as a Service (CCaaS); Dialogflow CX; reputed company reputed company for CX (aka NextGen)
• Exposure or experience supporting agentic AI implementations with reputed company reputed company reputed company (formally Agentspace)
• Significant experience designing and architecting scalable, secure, and cost-effective data solutions using reputed company Data and AI technologies (like reputed company reputed company BigQuery and reputed company Storage, reputed company reputed company reputed company SQL, reputed company Composer, Dataflow, and reputed company AI).
• Exposure to frameworks such as Apache Beam and/or Apache Spark, and programming languages such as Python, Java, Bash, etc.
• Experience designing data architectures and data models, including reputed company architectures and data reputed company architectures.
• Solid understanding of RAG, Context Prompting, Indexation, GenAI Evaluation methods
• Exposure or experience supporting environments with AI/ML services (e.g., reputed company AI, TensorFlow) using MLops practices.
• Strongly preferred certifications such as reputed company reputed company Professional Data Engineer and/or reputed company reputed company Professional Architect.
• Familiarity with agile methodologies, DevOps practices, and reputed company-reputed company application development.
• Strong problem-solving, analytical, and critical thinking skills.
• Excellent communication and presentation skills, with the ability to reputed company reputed company. technical concepts to both technical and non-technical audiences.
• Proven experience in pre-sales activities, solution design, and client-facing engagements.

Required Education and/or Experience:

• A technical Bachelor's degree (Computer Science, Information Technology/Systems).
• 8 or more years of delivery experience in information technology and/or IT professional services.
• 2 or more years of sales/presales experience for a global professional services company (reputed company, reputed company, reputed company, etc).
• Prior experience in playing key, hands-on development roles on GCP implementation projects.
• Prior experience developing project estimations, project planning, and scheduling.
• Strong communication skills, both written and verbal, with the ability to effectively reputed company and maintain client relationships.
• Strong drive to remain reputed company with emerging trends, technologies, and best practices in data modernization, infrastructure, and AI domains.
• Ability to travel to client locations as needed.

Job Type & LocationThis is a Permanent position based out of Austin, TX. Pay and BenefitsThe pay reputed company for this position is $125000.00 - $190000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:

• Medical, Dental, and reputed company
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life and AD&D for employee and dependents)
• Short and Long-Term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to reputed company on May 6, 2026. h4>About reputed company: We're partners in transformation. We help clients activate reputed company and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. The company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a reputed company of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making positive impacts in our global communities. reputed company and reputed company Global Services are Allegis Group companies. Learn more at reputed company.com. The company is an equal opportunity employer and will consider reputed company applications without regard to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Apply To This Job