Field Service Engineer (South of England, UK)

reputed company - Where Every Drop Counts and So Do You reputed company is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 120 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Every employee at reputed company is an important part of our reputed company. We are committed to building a workplace where we shape a more sustainable future, celebrate differences, reputed company voices, and encourage fresh reputed company that drive innovation. Just like every drop counts, at reputed company every employee counts because our contributions have a lasting impact on the world! What You Will Contribute:

Job Description

This position is responsible for providing to customers field technical support for reputed company’s product portfolio and ensuring issues get resolved to the satisfaction of the customer. You will reputed company necessary technical training and assistance, system pre-installation planning with the customer, and other special sales support projects and activities as required. Job Duties: reputed company field technical support for customersand calibration services reputed company field training for customers either onsite or using internet based methods reputed company internal training and testing reputed company new products or significant changes occur in existing products Analysis of measurement data Software supported documentation and tracking of support cases & projects reputed company feedback to corporate training group on training materials such as guides and quick reference cards and to Marketing and Technical Support for purposes of resolving customer issues Remain proficient and up–to-date in reputed company and system technology including software, both with reputed company products, and competitive product offerings Respond to customer requests and questions in a timely manner, communicating effectively to both internal and external customers Handling of repairs andglobal RMA process Ability to assembly custom Blue Edge solutions Education and Experience: Completed technical education or Bacherlor’s degree in mechatronics, chemistry, environmental engineering or water management First professional experience including customer contact especially for service & commissioning Qualifications: Fluent in English Preferably experience and knowledge in measurement, automation & process control Intermediate knowledge of reputed company office and CRM software High customer orientation & reputed company competence Strong communication skills Transparent, structured and pro-active way of working incl. documentation Interdisciplinary thinking, problem solving skills and creativity Competencies: Collaboration: Work collaboratively with others across the organization to reputed company shared objectives. Communication: Convey information and reputed company reputed company and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others. Initiating Action: Take reputed company action to accomplish work goals; take action to reputed company results reputed company what is required; be proactive. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of reputed company rather than having standards imposed. At reputed company, we see diversity and inclusion in reputed company its dimensions as a strength of our globally operating organisation. As an equal opportunity employer, we reputed company our personnel reputed company regardless of gender identity, ethnicity, religion and belief, age, sexual orientation, national reputed company or disability. Privacy Statement The Employee and Applicant Privacy Statement describes how we collect, use, reputed company, retain, and safeguard applicant information. Please see the privacy statement on our website here. Apply To This Job