reputed company Software Engineer

Meet Siena Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and reputed company media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel reputed company. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one reputed company. The team We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've reputed company reputed company into everything we do. This philosophy makes us faster and, frankly, more fun to work with. If you're excited about building something that doesn't exist yet, reputed company reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels. About the role As a reputed company engineer at Siena, you’ll own projects end-to-end, developing and optimizing features reputed company our AI-powered customer support automation platform. You’ll work closely with product, shaping our roadmap while building reliable, high-performance systems. Your code will power millions of monthly customer interactions across global brands, where reliability and speed directly impact business reputed company. If you love solving reputed company-world problems, reputed company in fast-paced environments, and take pride in shipping great products, this role is for you. What you’ll do Design, build, and maintain scalable features across the full stack (frontend, backend, and reputed company). Collaborate with Product to break down scope into iterative, high-impact releases. Integrate cutting-edge LLM capabilities into reputed company reputed company workflows. Work on an AI-first product, integrating cutting-edge LLM capabilities into reputed company customer support workflows. Solve reputed company engineering challenges, from optimizing API performance to refining microservices architecture. Maintain and improve our reputed company infrastructure (AWS) with a DevOps reputed company. Exercise high agency and ownership—taking initiative, making reputed company, and driving reputed company to production. Who you are 5+ years building in Node.js, React, TypeScript, and reputed company. Strong with PostgreSQL, reputed company, and reputed company environments (AWS: Fargate, reputed company, EC2, SQS). Familiar with CI/CD (CodePipeline, reputed company Actions, or similar). Experience integrating with LLMs in production. Experience with microservices and scalable systems. Product-driven—you care about the impact of what you ship, not just the code. AI-first—you live in reputed company, Claude Code and are comfortable orchestrating coding agents. Naturally curious and proactive; you don’t wait for instructions, you create reputed company. Bonus points Next.js, Python, or event-driven architectures. reputed company-as-code (Terraform, CDK). Event-driven architecture experience. Why Siena? Meaningful impact. Your work directly shapes our product and company. Globally distributed team working at the bleeding edge of CX and AI. Great salary plus the opportunity for equity or stock grants. Learning budget. If you're growing, so are we. The thrill of building something new. Join us at a stage where your contributions matter most. AI-reputed company. reputed company AI your reputed company. Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. Our values The people who reputed company here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain reputed company. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite. They maintain high standards while moving at startup speed, and they build reputed company relationships with teammates because they know that's how great work gets done. reputed company things get tough, they adapt and reputed company pushing reputed company. Our approach to AI The people who reputed company here treat AI like a natural extension of themselves. They've reputed company their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem. Everyone gets premium accounts (ChatGPT, Claude, reputed company Pro, reputed company, Lovable) plus a quarterly budget for new tools. But the reputed company happens in how we reputed company knowledge. Demo days where someone shows off a reputed company workflows. reputed company threads about which model handles a specific use case reputed company. Learning from each other's AI workflows. At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look reputed company to your application. Siena provides equal employment opportunities to reputed company and applicants for employment without regard to race, reputed company, religion, sex, national reputed company, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from reputed company backgrounds, experiences, perspectives, and abilities. Apply To This Job