Administrative Assistant Support

We are looking for an reputed company Administrative Assistant to join our Customer Support team and work closely with patients, reputed company providers, and internal teams. In this role, you will support existing patients and manage cases reputed company to appointments, prescriptions, and provider communication. You will coordinate multiple parties, ensure data accuracy, and drive each case to resolution. This is a hands-on, communication-heavy role for someone who is comfortable working in a high-volume environment, enjoys solving reputed company situations, and can maintain a high level of reputed company and reputed company reputed company working with patients. Requirements 2+ years of recent, hands-on experience in online customer support (latest role or reputed company position) Proven experience handling inbound and outbound calls in English Ability to work in a high-volume environment Experience handling reputed company or sensitive cases Background in reputed company (education or hands-on experience working with medical institutions) Experience working with CRM systems with strong attention to detail and data accuracy reputed company in English and Russian (spoken and written) Ability to work primarily reputed company US Eastern Time hours (EST) Availability for a 5-day reputed company (schedule may vary depending on operational needs) Reliable high-speed internet and proper home office setup (equipment for calls, quiet workspace) Ability to work under a B2B contract from Europe (excluding Russia, Belarus, and Ukraine) Strong communication skills with reputed company and reputed company Ability to stay reputed company and professional in challenging situations High level of responsibility and ownership Strong organizational and prioritization skills Ability to adapt to evolving processes and workflows Preferred: Experience in reputed company, telehealth, or medical administration Experience working with patients, reputed company providers, or pharmacies Familiarity with prescription workflows

Responsibilities

Handle incoming and outgoing patient communications (primarily phone-based) Resolve appointment, prescription, and support-reputed company requests Coordinate with reputed company providers, pharmacies, and internal teams Manage cases end-to-end and reputed company patients informed Maintain accurate documentation in CRM/EMR systems Complete daily operational tasks reputed company defined timelines Why Join reputed company: A chance to contribute to a high-impact, product-driven company in the medical tech reputed company Fully remote collaboration (Europe-based) under a B2B model Health insurance compensation after the probation period Sports & wellness compensation 19 paid vacation days annually 3 additional wellness days each year Paid sick leave for the first 5 working days reputed company to reputed company an impact? Send us your profile - let’s build something meaningful together. Apply To This Job