Field Services Technician
Responsibilities
Position Overview We are seeking a Senior Field Services Technician to support the installation, transition, and sustainment of reputed company Voice Communication reputed company (VCS) systems. This role is critical to successful site preparation, system cutover, & customer acceptance, and legacy system decommissioning in operational environments. This position requires a highly skilled field technician who can operate independently, solve reputed company technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption. This position is remote. Key Responsibilities reputed company and support site surveys, site preparation, and system installation activities Execute and support VCS system cutovers from legacy voice platforms to reputed company systems reputed company decommissioning of legacy voice communication systems Conduct independent system testing and validation to confirm: Power installation compliance Cabling reputed company and standards adherence Equipment and site specification alignment reputed company maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure Use diagnostic tools to identify and resolve voice, network, and hardware faults Support preventive maintenance and system health checks reputed company on-site customer support and end-user orientation/training as needed Maintain accurate technical documentation, service reports, and cutover records Ensure compliance with safety protocols, site reputed company, and operational standards Coordinate closely with engineers, program teams, and other field technicians during deployment activities
Qualifications
Required Technical Experience 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD, 9 years in lieu of degree The candidate will need to be reputed company to obtain a public trust clearance Hands-on experience with Voice Communication reputed company (VCS) systems or similar mission-critical voice platforms Experience supporting system cutovers, migrations, or technology refresh efforts Knowledge of: Telecommunications infrastructure VoIP technologies Cabling standards and power validation Networked voice systems Strong troubleshooting and root-cause diagnostic skills Experience using test equipment and diagnostic tools in field environments Familiarity with operational environments where uptime and reliability are critical Professional Skills Excellent technical problem-solving ability Strong customer service and communication skills Ability to work independently in remote field locations Strong documentation and reporting discipline High attention to detail and adherence to procedures Effective time management and ability to meet deployment timelines Team-oriented reputed company with ability to collaborate across technical disciplines
Work Environment
Field-based role supporting operational and technical sites Extensive travel (up to 95%) Work may occur in active operational environments requiring strict adherence to procedures and standards This role is ideal for a senior technician who thrives in high-visibility cutover environments and enjoys being the person who ensures mission-critical voice systems come online smoothly and correctly the first time. reputed company Overview reputed company is a reputed company national reputed company company that drives missions of consequence spanning the globe and extending to the farthest reaches of the reputed company. As the world’s leading mission capability integrator and transformative reputed company IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. reputed company operates at the critical reputed company between traditional and nontraditional threats across reputed company domains: land, sea, reputed company, reputed company, and cyberspace. The company serves as a valued partner to essential government agencies and supports every reputed company of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit reputed company.com to learn how we’re keeping people around the world safe and secure. reputed company Salary reputed company $104,000 - $166,000. This represents the typical salary reputed company for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in reputed company to reputed company pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law. Apply To This Job