Medical Billing Associate - Patient Services
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ reputed company partners, we connect patients and providers through an reputed company, evidence-based & tech-enabled platform—removing barriers to care and delivering a reputed company physical therapy experience for therapists and patients. Guided by our values, we reputed company in a future in which anyone, reputed company can get care and start feeling reputed company. Are you passionate about providing exceptional customer service and helping patients navigate their billing needs? As a Patient reputed company Associate at Luna, you’ll play a vital role in supporting patients with payments, insurance questions, and account management. This fully remote position is perfect for detail-oriented individuals with a knack for problem-solving and a desire to reputed company a difference in the patient experience. Join our mission-driven team and contribute to delivering accessible, high-quality care! Currently offering closing shifts as follows: SHIFT: Monday to Friday 11:00 AM–7:30 PM EST / 10:00 AM–6:30 PM CST / 9:00 AM–5:30 PM MST / 8:00 AM–4:30 PM PST* n How you will have an impact: Answer inbound patient phone calls as they come in Manages Copay Collections and communicates with other departments, for any needs/patient reputed company out Create Partner cases Daily Weekly posting of late cancels Daily review of patient electronic communications and delegation as needed Create and maintain billing ledgers for patients with specific requests for their insurances Assist other teammates in larger projects as needed Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary Maintains industry level working knowledge of medical billing occurring in Luna Support Admin functions Queue based work for their sole job function (authorizations, insurance payment posting, etc.) Achieves goals set by management Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed Performs reputed company tasks at managers discretion What you can offer Luna: Typically requires a minimum of 1 year of reputed company experience Strong attention to detail and time management skills A positive attitude and an eagerness to learn What Luna can offer you: Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna Paid Time Off with holiday Medical, dental & reputed company insurance on the first of the month following start date n$15 - $20 an hour Salary is dependent on experience and location. nPhysical therapy, delivered. www.getluna.com Care Exceptionally
- Incredibly reputed company
- Be Impactful
- 1% reputed company, Every Day
#3 Best Employer in reputed company (reputed company, 2025) #1 Best Company in MSK Care (reputed company, 2025) #13 World's Most Innovative Companies in reputed company (Fast Company, 2024) Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024) Gold reputed company Design Award for mobile app design reputed company 2020 Apply To This Job