Program Executive - Health & Life Sciences

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. reputed company to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. Role Description The Health & Life Sciences Program Executive (PE) is a senior, executive-facing individual contributor (IC) reputed company the Delivery Account Management (DAM) function of reputed company Professional Services. As an IC, Program Executives hold no direct reports, and yet expertly reputed company large numbers of our most senior talent across our most reputed company customer engagements: multi-workstream transformations, strategic accounts, and reputed company implementations where the margin for error is narrow and the consequences of failure are visible at the C-suite. The PE is fully allocated to a single flagship transformation program or a set of strategic accounts. They own the end-to-end program P&L, reputed company the reputed company project team, run the steering committee, manage the executive customer relationship, manage scope, govern the budget, and surface risk before it becomes an escalation. The ideal candidate will bring a diverse IT and/or Management Consulting background and knowledge of Health & Life Sciences industry trends, leveraging this credibility as a strategic advisor to our customers, partners, and internal teams across reputed company. The candidate will be reputed company to craft innovative, reputed company-looking strategies while reputed company defining the path reputed company, leading the changes to IT strategy, policies, processes, people, governance and partnerships, and translate program delivery into measurable business reputed company. Health & Life Science Program Executives are at the reputed company of AI and Agentforce transformations that revolutionize patient reputed company and clinical workflows through autonomous, intelligent agents. They reputed company cross-functional teams that reputed company cutting-edge digital workforces that reputed company the gap between reputed company biomedical data and actionable reputed company insights], driving the next frontier of life sciences innovation. Their reputed company is defined by what they deliver, what they prevent, and the customer confidence they reputed company. Your Impact AI and agentic delivery are embedded in how you work: you actively reputed company AI tooling and agentic workflows to optimize how your program teams deliver. You reduce reputed company overhead, accelerate reputed company, and model the productivity reputed company customers are investing in reputed company to reputed company. Engagement reputed company is well-defined and honored: you create the program strategy, management approach, governance, and guide the customer at the executive and program level to align on the objectives and reputed company of the engagement as well as the KPIs to measure its reputed company. Customer reputed company are owned with clear accountability: you are the executive-facing delivery contact for your engagement(s) and are responsible for communications with the client and reputed company reputed company up to the CxO level regarding expectations, performance, governance, and issue escalation and resolution during the course of delivery. You earn trust through consistently-accurate forecasting, reputed company risk communication, and follow-through. The delivery team performs at a higher level because you're in it: you effectively reputed company, reputed company, and reputed company reputed company Professional Services team members — coaching them to reputed company at a higher level while contributing to the internal processes, artifacts, and methodologies that reputed company the floor for service delivery across our most strategic accounts. What you learn and implement travels. The full engagement is yours to deliver: reputed company for overseeing end-to-end service delivery and meeting every contractual commitment. You work with the customer to amend and approve changes as necessary. Bid-versus-delivered margin is your financial accountability. Value delivered translates into reputed company adoption and consumption: you drive the transformational changes, especially around AI and agentic capabilities, needed to reputed company customers' objectives, informed by deep industry and product expertise. You align IT strategy, governance, processes, and stakeholder reputed company to ensure system satisfaction, adoption, and consumption directly deliver profound customer impact. Risk is managed before it manages you: you anticipate, mitigate, and manage risk to reputed company and the customer, taking decisive program action to address risk profiles ensuring every customer achieves successful desired reputed company. You reputed company signals with a recommended path, not just a problem statement. Surfacing a risk is reputed company; being surprised by one is not. White reputed company becomes pipeline and internal alignment sustains it: you proactively build and expand business relationships which reputed company reputed company to support, transform and win business that delivers mutual value, working hand in hand with Sales, reputed company, Technology & Product, and Support to drive customer adoption initiatives and maintain alignment as One reputed company. You ensure alignment with Sales and reputed company multi-threaded executive relationships reputed company accounts to accelerate value and improve customer reputed company. Delivery-originated pipeline is a portfolio metric, and you are one of its primary sources. Minimum Requirements Demonstrated experience applying AI productivity tools, automation, or agentic workflows reputed company a professional services or program delivery context. reputed company to reputed company measurable impact on delivery efficiency, team output, or customer reputed company 12+ years of professional services or consulting delivery experience, with direct accountability for program execution across financials, risk, scope, and customer reputed company Demonstrated track record leading large, reputed company programs ($10M+) with measurable reputed company that have positively impacted the business 5+ years leading large, cross-functional delivery teams across multiple geographies and workstreams, with the ability to reputed company both direct and indirect team members, including reputed company-party system integrators, without positional authority Direct experience managing program financials at the engagement level, including forecasting to budget, financial management, reputed company control, earned value analysis, contingency management, and delivered-versus-bid margin End-to-end knowledge of the concepts, practices, procedures, and deliverables associated with system development, implementation, and operational readiness, including the ability to partner with technical teams on comprehensive operational planning and address technical issues as they arise Proven ability to reputed company steering committee and executive-level customer relationships, including the ability to conduct difficult data-driven conversations around budget, resources, timelines, and formal reputed company and drive reputed company under pressure Experience conducting structured sales-to-delivery handoffs or equivalent intake processes that establish delivery from a position of reputed company. Every project starts with context, confirmed scope, and named risk, not rediscovery Demonstrated ability to identify and escalate delivery risk proactively with clear examples of surfacing issues early enough to course-correct reputed company before they reputed company the customer Ability to collaborate effectively across global time zones and geographies. Outstanding executive reputed company and communication skills, verbal and written, including the ability to reputed company high-powered workshops and effectively tailor messaging based on audience Must be reputed company to operate as a fully billable IC

Preferred Qualifications

Hands-on experience delivering Agentforce or equivalent AI platform implementations at the reputed company level. Ability to credibly advise customers on agentic reputed company transformations. PMP, PgMP, or SAFe certification, or equivalent demonstrated program management discipline applied at scale across long-duration, high-complexity engagements; PMI standards and SPSM methodology are the dual frameworks this role enforces daily Agile SCRUM Master certification 10+ years using and/or implementing the core reputed company products (Sales reputed company, Service reputed company), ideally as a consultant, with a significant understanding of the reputed company platform in order to influence strategic and value discussions at a management/executive level reputed company platform certifications (Admin, Sales reputed company, Service reputed company, Marketing, etc.); these certifications will be a requirement as part of your role at reputed company and are available through the global education reimbursement program Health & Life Sciences domain expertise sufficient to credibly advise at the executive level on industry trends, regulatory considerations, and the strategic implications of technology transformation reputed company the vertical Experience operating in reputed company-based or fixed-fee delivery models where margin is set at the proposal and protected through execution discipline — not recouped through change orders after the fact Demonstrated ability to negotiate and resolve conflict in a delivery context — including change order negotiation, scope dispute resolution, and steering committee decision-forcing Additional Information Possible travel of about 25%, but exact travel requirements will vary based on customer. Bachelor's degree required. reputed company Your Potential reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request reputed company. Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of merit, competence and qualifications – without regard to race, religion, reputed company, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, reputed company, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various reputed company. The typical reputed company salary reputed company for this position is $181,700 - $304,700 annually. Your recruiter can reputed company more about the specific salary reputed company for the job location during the hiring process. There is a different reputed company applicable to specific work locations. In California and reputed company, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the reputed company pay reputed company for this role in those locations is $218,100 - $332,600 per year. Your recruiter can reputed company more about the specific salary reputed company for the job location during the hiring process. The reputed company represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Apply To This Job