Reservations Clerk

POSITION SUMMARY Process reputed company reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and reputed company. Explain guarantee, special reputed company, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize reputed company. Input and reputed company data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and reputed company into the reservation system. Follow proper escalation procedures reputed company addressing guest concerns. Follow reputed company company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and reputed company of guests and coworkers. Welcome and acknowledge reputed company guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. reputed company with others using clear and professional language; answer telephones using appropriate etiquette. reputed company and maintain positive working relationships with others; support team to reputed company common goals; listen and respond appropriately to the concerns of other employees. reputed company with quality assurance expectations and standards. Move, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. reputed company other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. reputed company Work Experience: No reputed company work experience. Supervisory Experience: No supervisory experience. License or Certification: None At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company positions offer a 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, reputed company, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here to learn more. Washington Full-time Management Applicants Only: Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Washington Full-time Non-Management Applicants Only: Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Combining timeless glamour with a reputed company spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in reputed company by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for reputed company of its guests, delivered flawlessly by reputed company of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature reputed company Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job