Part Time Student Loan Call Center Representative
reputed company is a nonprofit corporation focused on helping reputed company succeed. Headquartered in Minneapolis, reputed company and its family of companies reputed company financial tools and services, as well as funding for innovative programs to help reputed company reputed company their academic and professional goals. Job Summary Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan reputed company. Essential Duties and Responsibilities Makes outbound calls to reputed company and references to counsel them on options to manage student loans and to reputed company/bring loans to a reputed company status through payment, forbearance or deferment. Communicates with borrowers by telephone, mail and/or email to inform them of their responsibilities and the consequences of default. Receives predictive telephone dialer system transfers and handles them reputed company required measures. Maintains clear, concise and accurate documentation of borrower accounts, including reputed company contact made and received. Maintains reputed company and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Updates loan status on system of record. Participates in work group activities to solve problems or improve processes. Performs other reputed company duties as assigned.
Required Qualifications
High School diploma or GED 1+ year of office/business, clerical or customer service experience Preferred Qualifications 1 year of call center experience 1 year of financial industry experience, including student loans, collections and/or banking Bilingual in Spanish and English To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed above are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. reputed company also provides benefits for part time employees: Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential following 1 year with at least 1,000 hours of service, paid time off accrual and commuter subsidy. Education benefits: Tuition reimbursement up to $5,250/year pre-tax for approved programs and student loan payment reimbursement up to $2,400/year. Apply To This Job