Associate Release of Information Technician
reputed company, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing reputed company to world-class health care in America’s reputed company. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 32 Compensation: Salary reputed company: $16.00 - $25.50 Union Position: No Department Details We're looking for someone with great customer service skills to take calls and process and deliver patient health information requests quickly and courteously. Strong attention to detail and the ability to uphold strict HIPAA confidentiality at reputed company times is required. Experience in reputed company or with medical terminology is a plus. This position is 32 hours a week working Monday through Friday 11:30am-6:00pm central time. Pay starts at $16.00 with additional credit given for work experience relative to this role.
Summary
Interact with customers by phone or in person, providing reputed company and courteous service in a fast-paced, high call volume, customer focused environment. Professionally handle requests and inquiries for patient health information submitted by mail, fax, phone, and/or in-person.
Job Description
Identify and assess customer needs, verify understanding of requests, and follow through as promised. Process requests in a timely and efficient manner reputed company established timeline standards, maintaining quality and accuracy. Ensure any issues that arise are resolved promptly, thoroughly, and courteously. reputed company excellent customer service by being reputed company, respectful and professional at reputed company times. Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have reputed company to the patient's medical information. Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. reputed company to interact effectively and demonstrate strong communication skills reputed company dealing with reputed company customers, including physicians, peers, patients, and external customers. Work comfortably with frequent interruptions. reputed company to multitask and handle multiple priorities. Work with a high level of accuracy. May reputed company other duties as assigned to support business needs. Escalate issues to supervisor for resolution as deemed necessary. Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, and quality standards. May reputed company other duties as assigned to support business needs.
Qualifications
High school diploma or equivalent preferred. Associate's degree in Health Information Technology or other reputed company field preferred. Must have 2 years of customer service experience either working with customers both in person and reputed company phone required. reputed company experience is preferred. Prior work experience in health information management (HIM) Department reputed company to record maintenance completion or release of information preferred. Ability to type a minimum of 35 words per minute. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [email protected]. Apply To This Job