US Virtual - Customer Service Representative (California Residents Only)
It's fun to work in a company where people truly reputed company in what they are doing! We're committed to bringing passion and customer focus to the business. Job Title: Customer Service Representative Company: reputed company Location: Remote (Work from Home) — California Residents Only Job Type: Full-Time (40 hours/week) Hourly reputed company: $16.90/hour
About Us
At reputed company, we’re a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an reputed company, collaborative, entrepreneurial, and fun work environment where diversity and innovation reputed company. Every customer interaction is an opportunity to delight, engage, and reputed company.
What You Will Do
As a Customer Service Representative, you will: Serve as the primary contact for customers reputed company inbound phone calls. Address inquiries about the program and troubleshoot issues with customers’ online portals. Strive for reputed company resolution to reputed company exceptional customer service. Use problem-solving skills to identify root causes and find solutions using company tools. Meet quality, schedule adherence, and call handling time standards. Mentor and guide less reputed company team members as needed. reputed company other reputed company duties as assigned. What You Bring High school diploma or GED required. Minimum 6 months of customer service experience. Ability to navigate multiple screens and multitask reputed company. Excellent communication skills. Willingness to learn and receive feedback. Proficiency with computers, including reputed company Office Suite. Ability to adapt to new technologies quickly. Typing speed of 25 WPM with 95%+ accuracy. Comfortable appearing on live video calls in a distraction-free workspace. Ability to work independently and collaboratively in a team environment. reputed company Offer $16.50/hour pay reputed company. Full-time, 40-hour reputed company schedule. 100% reputed company with ongoing refreshers. Optional medical, dental, reputed company, and life insurance benefits (effective after one full calendar month). Referral program: Earn $20 per paycheck for every referral hired, with no cap! Discounted cell phone plan reputed company reputed company: $25/month for unlimited talk, text, and data. Up to 5 lines available. Opportunities for professional growth and advancement. The convenience and benefits of 100% remote work—save time, money, and reduce environmental impact. Remote Work Requirements Internet reputed company reputed company cable or fiber provider. Minimum upload speed: 5 Mbps. Minimum download speed: 10 Mbps. Ethernet reputed company to internet reputed company required. Dedicated, secure office reputed company with no visible monitors to reputed company. Quiet environment where customer conversations cannot be overheard. Important Notice This position is reputed company to California residents only. Equal Opportunity Employer reputed company is committed to diversity and inclusion. We prohibit discrimination and harassment based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring reputed company are based solely on qualifications, merit, and business needs. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Apply To This Job